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Old Jun 4, 2009 | 07:33 AM
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Default CL sometimes unavailable

It seems that CL is unavailable some mornings for me, usually around 7:00am Eastern time.

If I go to straight to the forums page, it just says done at the bottom, with a blank white screen.

But, if I go to the CL homepage, theres a message from zooma or something like (NOT from IB or vbulletin) that that says the page is unavailable.

This has happened to me like 3-4 times in the last week or two. Have you heard of this???? Next time it happens to me, I'll print screen it and post it up.
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Old Jun 4, 2009 | 07:44 AM
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Happened to me this morning too....blank screen.
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Old Jun 4, 2009 | 08:59 AM
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Thanks guys. As you see those outages please let us know by posting here; helps me get attention to issues.

I also got the blank screen this AM as soon as I saw it and reported it to the tech team at IB (you get the "Joomla" error if you try to go directly to the CL home page). When I got this same issue about a week ago and reported it, the root issue was that a backup was running.

They've been upgrading a number of items for VM over the last couple of months that have caused some spot outages. I've also reported to them some of the slow performance we've been having and they're asking the dbas to monitor CL more closely.

Thanks for your patience.
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Old Jun 4, 2009 | 03:19 PM
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oh yeah, i saw joomla or whatever failure this morning and last week. it was only for like an hour.
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Old Jun 4, 2009 | 10:15 PM
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past 2 mornings for me also around 6:45 am. Wouldn't work from home or the office.
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Old Jun 11, 2009 | 06:51 PM
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Forget the morning... All day today lots of slowdown (restarting?) and the blank done screen. Haven't seen it this bad in a *long* time.
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Old Jun 11, 2009 | 07:20 PM
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Thanks for the feedback guys, I keep reporting the problems.

The best help you ca give me is to continue to report it here every time you see a slowdown or outage.
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Old Jun 12, 2009 | 01:26 PM
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yeah it was down yesterday afternoon....



happened again this morning for few minutes...
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Old Jun 12, 2009 | 05:58 PM
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down (white screen) for a couple hrs tonight
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Old Jun 12, 2009 | 06:38 PM
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Guys hopefully (crossing fingers) the issue is resolved - CL is much faster for me right now.

As a result of some of the recent problems Internet Brands migrated us to a new (faster) server on Wednesday. The migration resulted in some database corruption which was causing the outages / extreme slowdown over last couple of days. They figured out what the problem was this afternoon and the outage we had was supposedly them correcting the issues.

I haven't gotten an update from the tech team yet, but seems to be running well for me now - please post up if you experience any problems

Last edited by DaveGS4; Jun 12, 2009 at 07:01 PM.
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Old Jun 12, 2009 | 06:58 PM
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Originally Posted by Mr Johnson
Forget the morning... All day today lots of slowdown (restarting?) and the blank done screen. Haven't seen it this bad in a *long* time.
you mean while you where hard at work

I wasnt able to get on most of the day today and when I got home same thing. Finally about 1 hour ago I was able to get on.
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Old Jun 12, 2009 | 07:43 PM
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It went down for me the afternoon starting around 3PM when I tried to login.

I get the joomla server down message
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Old Jun 12, 2009 | 07:44 PM
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Originally Posted by iskcon
It went down for me the afternoon starting around 3PM when I tried to login.

I get the joomla server down message
About 5:00 CA time it was done, looks pretty fast now.
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Old Jun 13, 2009 | 08:24 AM
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on and off today.
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Old Jun 13, 2009 | 04:41 PM
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yeah I got the same thing today

I was about to send a PM to someone and when I hit submit the next screen was blank...so then I tried to go to CL homepage but I got the server down message error again
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