Issues with TM Engineering (no longer an approved CL vendor) - merged threads
06-03-08, 07:46 PM
#17
Driver School Candidate
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Location: FL/HI
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It took a bit longer than I had anticipated to get my sways and bushings from TME. Patience is a virtue when dealing with TME. Don't worry, you will get your stuff from them eventually.
06-03-08, 10:51 PM
#18
I ordered basically my whole suspension from Todd (Tein CS, & Complete Daizen bushings), I've had no trouble with this company or reaching Todd what so ever...It's probably very busy for him, it is modding season right now...Give the guy a break, TM is a great company and Todd is very knowledgeable...
06-05-08, 12:32 PM
#21
Lead Lap
Thread Starter
I have officially given up on TM Engineering. May be a great company, but you just can't be serious about business with support like this. 6 e-mails-no response. Voice mailbox has been full last 3 times I've called. Almost 4 months and no contact=lost my business. I already ordered my bushings from the dude in the UK. Daizen's are national back-order.
06-05-08, 01:25 PM
#22
Lexus Champion
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Their service sucks... took like 3-4 weeks to get my bushings especially since I am about 30 miles away. I called after the second week and asked if I could go pick them up and some guy (which didn't sound like Todd) gave me an attitude. If it would not have been for AutoCoutureSC responding to my pm I would have lost my cool, btw the shop never replied to my emails or calls.
I am not trying to sound like a little girl r anything of that matter but it slowed MY process on my suspension work.
With service like theirs I would rather buy from someone out of state from now on if I ever need bushings or whatnot.
I am not trying to sound like a little girl r anything of that matter but it slowed MY process on my suspension work.
With service like theirs I would rather buy from someone out of state from now on if I ever need bushings or whatnot.
06-05-08, 07:22 PM
#25
Driver
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I don't care how busy they are. It's part of business, and you have to be able to control both sides of sales if you're going to do both. Damn it! I just ordered a set of rack bushings too, and on the 30th of May. Sht, haven't heard a word from the since. Why are people so inconsiderate?
06-06-08, 07:15 PM
#27
Driver
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Maybe it's on the way. You know how UPS takes forever sometimes. That's why I always ship with Fedex instead, because sometimes they'll even arrive earlier than expected. UPS seems to lag most of the time. It seems like even if your part is ready to be delivered today, if they are still a day early, they'll just kick back and wait until tomorrow, lol.. That's my impression of them.
Hopefully, my rack bushings will come it shortly.
Hopefully, my rack bushings will come it shortly.
06-06-08, 08:21 PM
#29
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The one TM carries is Daizen. Of the three places you listed, only Sewell has Daizen. Carson Toyota deals with Polyurethane, but not a full set and are not a dealer for Daizen. Pembroke Pine handles OEM parts only so you're not going to be able to find polyurethane bushings there either. 
As a side note I just got my bushings6June ,I ordered from TM on 3 June . I I had luck talking to Todd when I called at app 8:30pm EST .Sumo
06-06-08, 09:10 PM
#30
Lexus Test Driver
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My experience with Todd is he is a one man show trying to do it all. He does not have time for customer service. If you want Daizens in a timely manner with customer sevice, there are many options available. Here you go direct from there web site:
Daizen Sport Tuning Products are available through select authorized dealers only.
Sewell Lexus of Dallas
6421 Lemmon Ave.
Dallas, TX 75209
Contact: Darrel Diller
(214) 353-2826
ddiller@sewell.com
Ira Lexus
99 Andover St. Route 114
Danvers, MA 01923
Contact: Matt Leonard
(978) 739-8739
mattl@iramotorgroup.com
Lexus of Stevens Creek
300 Martin Ave.
Santa Clara, CA 95050
Contact: Neal Mayezaki
(408) 330-3010
neal.mayezaki@lexusofstevenscreek.com
Lexus of Pembroke Pines
16150 Pines Blvd.
Pembroke Pines, FL 33027
Contact: Franco Sartore
(866) 741-2240
fsartore@czag.net
JM Lexus
5350 W. Sample Rd.
Margate, FL 33073
Contact: Manny Gonzalez
(954) 977-6257
manny@jmlexus.com
TM Engineering LLC
1129 E. Dominguez St., Suite B
Carson, CA 90746
(310) 537-6800
sales@tmengineering.net
Kuni Lexus
6160 S. Broadway
Littleton, CO 80121
(303) 798-9500
Max Japan
3-8-16 Katsube
Toyonaka-City, Osaka
560-0894, Japan
Contact: Fumihiro Toda
06-6858-3205
toda@maxjapan.co.jp
More dealers coming soon!
Questions or comments? Please email us at info@daizensporttuning.com
Copyright 2005 Daizen Sport Tuning Inc. All rights reserved.
Daizen Sport Tuning Inc. is not affiliated with Lexus, a division of Toyota Motor Sales U.S.A., Inc.
The Lexus nameplate and Lexus logos are registered trademarks of Toyota Motor Sales U.S.A., Inc.
Daizen Sport Tuning Products are available through select authorized dealers only.
Sewell Lexus of Dallas
6421 Lemmon Ave.
Dallas, TX 75209
Contact: Darrel Diller
(214) 353-2826
ddiller@sewell.com
Ira Lexus
99 Andover St. Route 114
Danvers, MA 01923
Contact: Matt Leonard
(978) 739-8739
mattl@iramotorgroup.com
Lexus of Stevens Creek
300 Martin Ave.
Santa Clara, CA 95050
Contact: Neal Mayezaki
(408) 330-3010
neal.mayezaki@lexusofstevenscreek.com
Lexus of Pembroke Pines
16150 Pines Blvd.
Pembroke Pines, FL 33027
Contact: Franco Sartore
(866) 741-2240
fsartore@czag.net
JM Lexus
5350 W. Sample Rd.
Margate, FL 33073
Contact: Manny Gonzalez
(954) 977-6257
manny@jmlexus.com
TM Engineering LLC
1129 E. Dominguez St., Suite B
Carson, CA 90746
(310) 537-6800
sales@tmengineering.net
Kuni Lexus
6160 S. Broadway
Littleton, CO 80121
(303) 798-9500
Max Japan
3-8-16 Katsube
Toyonaka-City, Osaka
560-0894, Japan
Contact: Fumihiro Toda
06-6858-3205
toda@maxjapan.co.jp
More dealers coming soon!
Questions or comments? Please email us at info@daizensporttuning.com
Copyright 2005 Daizen Sport Tuning Inc. All rights reserved.
Daizen Sport Tuning Inc. is not affiliated with Lexus, a division of Toyota Motor Sales U.S.A., Inc.
The Lexus nameplate and Lexus logos are registered trademarks of Toyota Motor Sales U.S.A., Inc.