http://www.optionimports.com/ MUST READ
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Joined: Apr 2004
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http://www.optionimports.com/ MUST READ
[COLOR=crimson][FONT=century gothic][SIZE=3]
I VERY strongly recommend AGAINST doing ANY business with http://www.optionimports.com/.
WHY -
I ordered an injen intake from them on June 30. I sensed that the form needed to complete the order had not gone as "perfectly" as accepted, so I sent an email (within minutes of paying in full & filling out the form) to "Rick" who said he was the owner, stating the EXACT make model etc info that was required.
I recieved an email confirmation the same day from him confirming all details, he said that it would be shipped within 3 days.
TODAY IS THE 12th & I DONT HAVE SQUAT. I have emailed him 2 times over the last 2 weeks regarding status & have never recieved a reply.
I called today (long distance tn) & talked with him for an hour. He had not yet shipped the intake. I (respectfully) requested that he ship it overnight, he repeatedly refused. I said ok, fine, refund the entire amount. He refused, stating the "policy" of 20 percent restocking fee. Obviously this was not acceptable.
Long story short (too late) he refused to do anything other than offer free shipping on teh NEXT
item I order! 
I was amazed that he could say that without laughing (I laughed) & asked him why would I order anything else from you?
I VERY strongly recommend AGAINST doing ANY business with http://www.optionimports.com/.
WHY -
I ordered an injen intake from them on June 30. I sensed that the form needed to complete the order had not gone as "perfectly" as accepted, so I sent an email (within minutes of paying in full & filling out the form) to "Rick" who said he was the owner, stating the EXACT make model etc info that was required.
I recieved an email confirmation the same day from him confirming all details, he said that it would be shipped within 3 days.
TODAY IS THE 12th & I DONT HAVE SQUAT. I have emailed him 2 times over the last 2 weeks regarding status & have never recieved a reply.
I called today (long distance tn) & talked with him for an hour. He had not yet shipped the intake. I (respectfully) requested that he ship it overnight, he repeatedly refused. I said ok, fine, refund the entire amount. He refused, stating the "policy" of 20 percent restocking fee. Obviously this was not acceptable.
Long story short (too late) he refused to do anything other than offer free shipping on teh NEXT
item I order! I was amazed that he could say that without laughing (I laughed) & asked him why would I order anything else from you?
Joined: Feb 2001
Posts: 31,944
Likes: 2,737
From: North Carolina
Jeff,
You posted this in the "ClubLexus Approved Vendors" forum, not the right place for it. These guys are not CL vendors and that forum is for them to post group buys, etc. not for feedback on vendors.
We don't have a good place for that right now, we might have a spot after the upgrade. For now it can sit here.
You posted this in the "ClubLexus Approved Vendors" forum, not the right place for it. These guys are not CL vendors and that forum is for them to post group buys, etc. not for feedback on vendors.
We don't have a good place for that right now, we might have a spot after the upgrade. For now it can sit here.
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