IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Will Lexus replace this free of charge?

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Old 04-25-17, 11:05 AM
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Lveyolfe
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Default Will Lexus replace this free of charge?

I know there's a thread on this topic but I didn't find a definite answer. I have a '14 F Sport with nuluxe seats and of course I have the stupid crease that a lot of people have. Some dealers said its Norma wear and tear but I feel it's a manufacturer issue. (People with under 1k miles have had this issue)
Is it worth fighting Lexus to get them to replace the skins of the seats at least? Has anyone done this?
Old 04-25-17, 11:23 AM
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Machine13
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I doubt this would be considered a warrantable issue.

Basically, the Lexus warranty covers defects in material or workmanship. http://www.lexus.com/warranty

Some level of seat material stretching/creasing, in my opinion, falls squarely under normal wear. Especially if you bought your 2014 a few years ago brand new, single owner.

However, if you can prove it is a defect in material or workmanship, then you have a case. Sounds almost impossible though.
Old 04-25-17, 11:50 AM
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nathantse
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Pics?

I have crease on the seat bolsters from getting in and out of the car. No cracks though. Imo its norm wear.
Old 04-25-17, 11:52 AM
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doodlebug
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They wouldn't do anything about mine. My dealer sucks, tho.
Old 04-25-17, 12:49 PM
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gbgary
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got a pic?
Old 04-25-17, 12:55 PM
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anthonys2r
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mine replaced it when it tore (driver left hand side). they had to get approval from corporate though.
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