Gas Door Not Flush
Rookie
Joined: Jan 2023
Posts: 34
Likes: 13
From: ON
Did they say what might be involved? When I close the fuel door it springs back slightly and sits proud. As previously mentioned, seems like there is some play where the door affixes to the plastic backing plate attached to the hinge. At least mine is not the only one…
Rookie
Joined: Jan 2023
Posts: 35
Likes: 12
From: Ca
Rookie
Joined: Jan 2023
Posts: 34
Likes: 13
From: ON
Couldn’t agree more. I always make a point to ask service advisor whats involved to fix a particular problem/ issue as I want to know what’s involved first. If the risk is greater than the reward I want to have the option to leave well enough alone. If the technicians have no idea what’s causing the issue or how to fix/ adjust to correct it, then Lexus should be informed so they can look into it on their end and provide instructions to dealership with fix.
Rookie
Joined: Jan 2023
Posts: 34
Likes: 13
From: ON
I’m also very curious to know how the painted fuel door panel is attached to the plastic backing plate and if it’s removable. I’m not particularly fond of having another fuel door installed in case the paint colour is off. IMO that would be worse than the protruding fuel door.
Driver
Joined: Jan 2004
Posts: 72
Likes: 1
From: N/A
Took delivery of 500H in December 21 and noticed gas door is not flush. Took it back to the dealership that following weekend. The service person walked to the car, pressed the gas door button and nothing happen, he hit that button again nothing happen so he went and pry it opened with his fingers (oh yeah alot of micro marring in the paint when doing so, yikes!) and a rubber plunger came out falling onto the ground! They took it into their shop and the Lexus master mechanic placed the rubber plunger where it belongs and fixed it but the gas door is still not flushed! The master mechanic also said that this is a aerodynamic feature?! The service person also said if theres a number of this issue then Lexus will indeed look into it more but at this time not action from Lexus. A month went by and I had to go and pickup the plates and I cruised around the showroom floor and checked out all the new RX gas door and is somewhat not flushed as well?! Just wanted to ask here if anyone gas door is not flush as well. Attached some photos!
Pole Position
Joined: May 2013
Posts: 2,903
Likes: 845
From: Idaho
That is interesting. My 2021 RX has the button on the dash. No "push to pop open" - like my 2016 NX used. I would have expected the 2020 - 2022 gas doors to be use the same latching mechanism.
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Intermediate
Joined: Dec 2017
Posts: 418
Likes: 119
From: Southern California
Whoooaa, that’s some genuine Tesla-level quality control there. May I ask where your RX was made? I know that there has been major changes in Toyota’s C-suite, so that has probably slightly affected company morale in Japan. (Apologies for all the edits as had my three-year old granddaughter on my lap smashing the keyboard when I first wrote this post.)
Last edited by SoCalRX; Jan 27, 2023 at 08:41 AM.
Intermediate
Joined: Dec 2005
Posts: 260
Likes: 109
From: CA
I believe all 2023 RXs currently available are made in Canada.
Intermediate
Joined: Dec 2017
Posts: 418
Likes: 119
From: Southern California
Some Toyota Japanese national in Canada will be spending untold miserable hours reporting about this matter to the head office in Japan. I feel sorry for that person as I know what they go through. It would be interesting to view a photo of this area with the door open to see how it is affixed to the panel.
Driver
Joined: Nov 2011
Posts: 91
Likes: 66
From: CA
And mine is the non-hybrid 2022 RX350L and the fuel door is “push to open” on the exterior. There isn’t any open button on the dash. The non-hybrid “L” models were built in Japan. Perhaps that has something to do with it? 🤔🤔🤔