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Upload Startup Picture Does Not Work!

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Old Dec 23, 2015 | 02:17 PM
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Default Custom Image Problems.

Has anyone been able (or attempted) to add a custom start up image?

I loaded a folder named "Image" with a few JEP images in the folder on a thumb drive but I keep getting the no image message. The system recognizes the drive, but not the folder which is labeled exactly as required by the manual. What am I missing.
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Old Dec 23, 2015 | 02:33 PM
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I am watching this thread for sure.
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Old Dec 23, 2015 | 04:35 PM
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Originally Posted by RXOwner
I am watching this thread for sure.

Well, a little background then. I just traded in my 2013 RX 450h for a 2016 Rx 350. Very happy with the new car.

In the 13 RX, I was able to load a custom start-up image using an SD card. According to Lexus, I should be able to load upto 10 JPEG images to the new car.

I doubt many owners have delved into this subject, but I thought I would ask. I would be surprised if the dealership has ever had this question before.

Last edited by 3richard; Dec 23, 2015 at 04:35 PM. Reason: spelling
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Old Dec 23, 2015 | 05:42 PM
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From the NX forum:

"For a custom image, you put the images (up to 5 I think) on a FAT32 formatted thumbdrive under a specific folder titled Image.

Then go to the menu option for that and copy the files you want, then you can choose from the files for your startup and poweroff images.

Images that work best are sized at 800 px wide by 480 px high

The USB stick must be formatted as FAT or FAT32"

Here's a video with a step-by-step:
http://a230.g.akamai.net/7/230/2320/...artup_High.mp4

Hopefully this helps. Keep in mind the screen ratio is different in the NX than the RX.

Last edited by dchar; Dec 23, 2015 at 05:50 PM.
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Old Dec 24, 2015 | 03:43 AM
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I will be giving this a try today.
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Old Dec 24, 2015 | 06:09 AM
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Originally Posted by dchar
From the NX forum:

Images that work best are sized at 800 px wide by 480 px high
Is this the resolution of the screen?
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Old Dec 24, 2015 | 12:32 PM
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Default Got it

Got it done today. Thanks to dchar! My drive must not have been formatted to FAT 32. Anyway done. What fun.
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Old Dec 24, 2015 | 02:23 PM
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Does anybody know what the max resolution is? Does it cover the entire 12.3" screen?
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Old Jun 13, 2016 | 04:27 PM
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Default Upload Startup Picture Does Not Work!

2016 RX-350, 12.3 in. display.

Two different thumb drives formatted FAT32. Both are functional under MacOS and Win 7 Pro. Single folder named "Image" (case-sensitive per the manual). two .jpg's <500 kB, far smaller than the prescribed 10MB limit. No long file names, no non-ASCII characters.

The system sees the thumb drives and reports (correctly) that no music files were found. Then "Copy from USB" reports no image files found. The images are viewable in both Mac OS and Win 7 Pro.
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Old Jun 13, 2016 | 06:02 PM
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Try having the image just in the root path and not in the Image folder...
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Old Jun 14, 2016 | 07:11 AM
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Have you tried changing the file extension from jpg to jpeg? It shouldn't matter on a full blown computer, but the manual specifically calls out 'JPEG' and it might be that picky. Worth a shot


edit: I lied, the users manual says "jpeg" but the nav manual says jpg or jpeg should be fine.

Last edited by gorcorps; Jun 14, 2016 at 07:17 AM.
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Old Jun 14, 2016 | 07:17 AM
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Is the file extension upper case? It shouldn't matter but that's what the manual says ("The compatible file extensions are JPG and JPEG").
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Old Jun 14, 2016 | 07:29 AM
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Thanks to all for taking time to reply. Though I had reformatted the USB stick twice under Win 7 Pro and started afresh following the manual to a T, it didn't work until I formatted the USB stick under Win 7 Pro on another computer. Even though the original format was readable by both Mac OS and Windows. Reason #11,277 why I use Macs 99.99% of the time!
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Old Jun 14, 2016 | 07:37 AM
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Originally Posted by dfc350
Is the file extension upper case? It shouldn't matter but that's what the manual says ("The compatible file extensions are JPG and JPEG").


I was just about to post this after reading the same thing. Easy enough to try as well just to be sure.
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Old Jun 14, 2016 | 10:28 AM
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I found the instructions on the nav manual on page 62, but it does not give much detail.

What resolution should the image be?
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