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RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Rust on tailgate struts

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Old May 26, 2020 | 09:59 AM
  #16  
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Cocal
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From: Ontario, Canada
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Originally Posted by Googs
I could not get one to replace it but never got around to a second dealer due to lock down and distance. This is horrible on Lexus if they do not want to cover this as warranty.
As disappointing as this is, the warranty is there to correct malfunctions & Breakdowns and this is neither so in their eyes it's justified, either them or the dealer ought to make good on this as good will gesture.
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Old May 26, 2020 | 01:55 PM
  #17  
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Googs
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From: IL
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Originally Posted by Cocal
As disappointing as this is, the warranty is there to correct malfunctions & Breakdowns and this is neither so in their eyes it's justified, either them or the dealer ought to make good on this as good will gesture.
Reasons like these why this might be my last Lexus. If they are par in being dishonest like others manufacturers then I might as well save the cash and buy something else.
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Old Jul 15, 2020 | 05:44 PM
  #18  
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ghost31711
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From: ca
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Originally Posted by gelight100
my local dealer won’t cover this repair under warranty since my lift gate is still functional.

The local dealership is replacing my because of irritable Squeak and noises... but no signs of rust since im in socal, you need a new dealership or another advisor
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