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steering wheel locked on RX350 2018

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Old Jul 16, 2019 | 07:58 PM
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Question steering wheel locked on RX350 2018

Hi All;
I have a issue with my new car rx350 2018. Steering wheel locked, when I press start button and break it doesn't work. I should turn the steering wheel many time to unlock. Anyone has same that issue? Do you think it's ECU issue ? Thank you.

Tom
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Old Jul 17, 2019 | 06:05 AM
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Originally Posted by nguytom001
Hi All;
I have a issue with my new car rx350 2018. Steering wheel locked, when I press start button and break it doesn't work. I should turn the steering wheel many time to unlock. Anyone has same that issue? Do you think it's ECU issue ? Thank you.
Tom
Not quite sure of what you're saying......when you start the engine, the wheel should be unlocked. Are you saying you have to turn the wheel back and forth to get it to unlock? If so, you need to get it back to the dealer asap.
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Old Jul 17, 2019 | 12:33 PM
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family member with 2018 rx350 has similar issue , wheel locks and vehicle wont start . Im thinking bad battery, but interested what anyone else thinks
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Old Jul 17, 2019 | 02:34 PM
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Originally Posted by nguytom001
Hi All;
I have a issue with my new car rx350 2018. Steering wheel locked, when I press start button and break it doesn't work. I should turn the steering wheel many time to unlock. Anyone has same that issue? Do you think it's ECU issue ? Thank you.
Tom
After thinking about your problem, try this: when parking, try to leave the wheel fairly straight, don't touch the wheel and shut the car off. Before you open the door, the wheel should still move a bit. Once you open the door the wheel should lock. Later on or the next morning, without touching the brake pedal, push the button once putting it into "accessory mode" and the wheel should unlock. If it does, it's working correctly. If it doesn't unlock you need to take it back to the dealer service department.
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Old Jul 17, 2019 | 02:38 PM
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Originally Posted by Brklynkid
family member with 2018 rx350 has similar issue , wheel locks and vehicle wont start . Im thinking bad battery, but interested what anyone else thinks
You could try what I posted above, but if the battery is indeed dead and it won't start, then the wheel probably won't unlock. Then the issue is why is the battery dead.
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Old Jul 17, 2019 | 05:18 PM
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Originally Posted by ravenuer
After thinking about your problem, try this: when parking, try to leave the wheel fairly straight, don't touch the wheel and shut the car off. Before you open the door, the wheel should still move a bit. Once you open the door the wheel should lock. Later on or the next morning, without touching the brake pedal, push the button once putting it into "accessory mode" and the wheel should unlock. If it does, it's working correctly. If it doesn't unlock you need to take it back to the dealer service department.
Thank you for your advice, I will bring it to dealer tomorrow to find out the root cause. Thank you
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