Extended Warranty (merged threads)
Pit Crew
Joined: Dec 2021
Posts: 112
Likes: 40
From: CA
Good evening,
We just joined the Lexus family today, traded in a paid-off 2017 Kia Sportage for a 2020 RX 350. Quite the upgrade. I'm absolutely pumped and it's not even mine, it's my wife's car.
Bought from a reputable local Toyota dealership. It has Nav and the 360 camera, tow , premium interior and cold weather package.
This is the first vehicle I've owned with radar/sonar sensors/auto braking/lane assist and all the fancy safety functions.
As you might imagine, the financing guy was pressuring us to buy an extended warranty of some sort or another.
He claimed that if anything whatsoever goes wrong with the "Lexus Safety System Plus 2.0" the car will default to limp mode.
I found this a bit ironic as the entire attraction of the Lexus brand is reliability, but hey, new cars right?
Is this true? How "reliable" are the safety sensors? I understand they're designed to last decades however the idea of being stranded because the computer thought something was funky with a sensor is concerning. In fact, that is exactly why I sold the Kia, their infamous GDI engine knock sensor issue.
We can still purchase the warranty, but I just wasn't convinced sitting in the office. But there is a LOT of tech in this car.
Thanks all
We just joined the Lexus family today, traded in a paid-off 2017 Kia Sportage for a 2020 RX 350. Quite the upgrade. I'm absolutely pumped and it's not even mine, it's my wife's car.
Bought from a reputable local Toyota dealership. It has Nav and the 360 camera, tow , premium interior and cold weather package.
This is the first vehicle I've owned with radar/sonar sensors/auto braking/lane assist and all the fancy safety functions.
As you might imagine, the financing guy was pressuring us to buy an extended warranty of some sort or another.
He claimed that if anything whatsoever goes wrong with the "Lexus Safety System Plus 2.0" the car will default to limp mode.
I found this a bit ironic as the entire attraction of the Lexus brand is reliability, but hey, new cars right?
Is this true? How "reliable" are the safety sensors? I understand they're designed to last decades however the idea of being stranded because the computer thought something was funky with a sensor is concerning. In fact, that is exactly why I sold the Kia, their infamous GDI engine knock sensor issue.
We can still purchase the warranty, but I just wasn't convinced sitting in the office. But there is a LOT of tech in this car.
Thanks all
Advanced
Joined: Feb 2020
Posts: 747
Likes: 459
From: WV
Good evening,
We just joined the Lexus family today, traded in a paid-off 2017 Kia Sportage for a 2020 RX 350. Quite the upgrade. I'm absolutely pumped and it's not even mine, it's my wife's car.
Bought from a reputable local Toyota dealership. It has Nav and the 360 camera, tow , premium interior and cold weather package.
This is the first vehicle I've owned with radar/sonar sensors/auto braking/lane assist and all the fancy safety functions.
As you might imagine, the financing guy was pressuring us to buy an extended warranty of some sort or another.
He claimed that if anything whatsoever goes wrong with the "Lexus Safety System Plus 2.0" the car will default to limp mode.
I found this a bit ironic as the entire attraction of the Lexus brand is reliability, but hey, new cars right?
Is this true? How "reliable" are the safety sensors? I understand they're designed to last decades however the idea of being stranded because the computer thought something was funky with a sensor is concerning. In fact, that is exactly why I sold the Kia, their infamous GDI engine knock sensor issue.
We can still purchase the warranty, but I just wasn't convinced sitting in the office. But there is a LOT of tech in this car.
Thanks all
We just joined the Lexus family today, traded in a paid-off 2017 Kia Sportage for a 2020 RX 350. Quite the upgrade. I'm absolutely pumped and it's not even mine, it's my wife's car.
Bought from a reputable local Toyota dealership. It has Nav and the 360 camera, tow , premium interior and cold weather package.
This is the first vehicle I've owned with radar/sonar sensors/auto braking/lane assist and all the fancy safety functions.
As you might imagine, the financing guy was pressuring us to buy an extended warranty of some sort or another.
He claimed that if anything whatsoever goes wrong with the "Lexus Safety System Plus 2.0" the car will default to limp mode.
I found this a bit ironic as the entire attraction of the Lexus brand is reliability, but hey, new cars right?
Is this true? How "reliable" are the safety sensors? I understand they're designed to last decades however the idea of being stranded because the computer thought something was funky with a sensor is concerning. In fact, that is exactly why I sold the Kia, their infamous GDI engine knock sensor issue.
We can still purchase the warranty, but I just wasn't convinced sitting in the office. But there is a LOT of tech in this car.
Thanks all
Failing safety system sensors will not cause the vehicle to go into 'limp mode.' Don't believe me, though; search this forum to try to find a single case reported by a member. Besides, I have a 2020 and can't think of one of the safety systems that can't be turned off in the MID. As a prior poster said, if you want an extended warranty for legitimate reasons, buy it from the referenced internet seller, not the disrespectful F&I guy at your dealership.
Enjoy your 2020 RX! I really like mine and wrote one year and two year ownership reviews that you can find in the forum, if interested.
2nd gear
Joined: May 2022
Posts: 2
Likes: 2
From: MO
I'll be emailing Jerry this morning, thanks to you all.
Racer
Joined: Jan 2021
Posts: 1,256
Likes: 626
From: NH
Congrats TunaTorque! Drive it in good health, good question for your dealership, its why we buy lexus, reliability, a pure scare tactic by him and you have plenty of time to think over the purchase of an extended warranty as well.
Bamalam, TunaTorque. I also just bought the Mrs the 2022 RX350L, its in transit to the dealership. So thankful to move on from a 2013 X5 sport. We are tired of the BWM!@#$%^&*(. Gone! Thankfully.
Bamalam, TunaTorque. I also just bought the Mrs the 2022 RX350L, its in transit to the dealership. So thankful to move on from a 2013 X5 sport. We are tired of the BWM!@#$%^&*(. Gone! Thankfully.
Driver
Joined: Feb 2022
Posts: 54
Likes: 14
From: FL
Good evening,
We just joined the Lexus family today, traded in a paid-off 2017 Kia Sportage for a 2020 RX 350. Quite the upgrade. I'm absolutely pumped and it's not even mine, it's my wife's car.
Bought from a reputable local Toyota dealership. It has Nav and the 360 camera, tow , premium interior and cold weather package.
This is the first vehicle I've owned with radar/sonar sensors/auto braking/lane assist and all the fancy safety functions.
As you might imagine, the financing guy was pressuring us to buy an extended warranty of some sort or another.
He claimed that if anything whatsoever goes wrong with the "Lexus Safety System Plus 2.0" the car will default to limp mode.
I found this a bit ironic as the entire attraction of the Lexus brand is reliability, but hey, new cars right?
Is this true? How "reliable" are the safety sensors? I understand they're designed to last decades however the idea of being stranded because the computer thought something was funky with a sensor is concerning. In fact, that is exactly why I sold the Kia, their infamous GDI engine knock sensor issue.
We can still purchase the warranty, but I just wasn't convinced sitting in the office. But there is a LOT of tech in this car.
Thanks all
We just joined the Lexus family today, traded in a paid-off 2017 Kia Sportage for a 2020 RX 350. Quite the upgrade. I'm absolutely pumped and it's not even mine, it's my wife's car.
Bought from a reputable local Toyota dealership. It has Nav and the 360 camera, tow , premium interior and cold weather package.
This is the first vehicle I've owned with radar/sonar sensors/auto braking/lane assist and all the fancy safety functions.
As you might imagine, the financing guy was pressuring us to buy an extended warranty of some sort or another.
He claimed that if anything whatsoever goes wrong with the "Lexus Safety System Plus 2.0" the car will default to limp mode.
I found this a bit ironic as the entire attraction of the Lexus brand is reliability, but hey, new cars right?
Is this true? How "reliable" are the safety sensors? I understand they're designed to last decades however the idea of being stranded because the computer thought something was funky with a sensor is concerning. In fact, that is exactly why I sold the Kia, their infamous GDI engine knock sensor issue.
We can still purchase the warranty, but I just wasn't convinced sitting in the office. But there is a LOT of tech in this car.
Thanks all
So if you do decide to get the Extended Warranty. Just purchase it before the Factory one expires.
Now the next question is do you need it? I always have it on all my cars. And I've always had the money I spent returned to me 3 or 4 fold. My last car was a 2016 RX350. I had numerous small issues. And they added up over the 2 years I kept it.
The car before the RX was a Lexus ISF. Fantastic car. I wish I could have kept it. It had a couple of small warranty repairs. Then about a year into my extended warranty it had an 8.000 dollar repair to fix the Air Conditioning. Long story short. It was in the dealership about a month total. They couldn't figure out what was wrong. So they changed every part in the system to get it working.
10th Gear
Joined: Jun 2022
Posts: 10
Likes: 0
From: Al
Rx350 2019 Extended Warranty thoughts?
I saw an older post from 2015 on extended warranties, but want to see what everyone's thoughts are on purchasing a 2019 CPO RX350, then also adding the CPO Wrap, aka 2 more years after the CPO warranty expires bumper to bumper? Is it worth it? All the evidence points to the fact that these are quite reliable vehicles and would be wasting 2K on the extra warranty....Any thoughts on this?
Racer
Joined: Nov 2017
Posts: 1,941
Likes: 581
From: New York
I saw an older post from 2015 on extended warranties, but want to see what everyone's thoughts are on purchasing a 2019 CPO RX350, then also adding the CPO Wrap, aka 2 more years after the CPO warranty expires bumper to bumper? Is it worth it? All the evidence points to the fact that these are quite reliable vehicles and would be wasting 2K on the extra warranty....Any thoughts on this?
If it was me, I'd skip the 2k.
2nd gear
Joined: Aug 2022
Posts: 2
Likes: 0
From: la
Drove 600 miles to find the exact color and package Rx350 my wife wanted - she had a 2017 atomic silver, she hated having the same color car as everyone else.
I hated the fact that all of the tech was being shut down this year due to 3G…
pleasantly surprised by Jerry Johnson’s quotes - far lower than dealer “lowest” quote. I don’t like all the new turbos and CVTs that are coming so that drove my decision making on this last of the 6 cyl. so I may pull the trigger on a 7 yr 100,000 mile. Who knows what these will cost to repair 5 years from now
I hated the fact that all of the tech was being shut down this year due to 3G…
pleasantly surprised by Jerry Johnson’s quotes - far lower than dealer “lowest” quote. I don’t like all the new turbos and CVTs that are coming so that drove my decision making on this last of the 6 cyl. so I may pull the trigger on a 7 yr 100,000 mile. Who knows what these will cost to repair 5 years from now
Advanced
Joined: May 2002
Posts: 643
Likes: 5
From: TX
So I wanted to gauge the opinion of the community on this one. We have a 2017 RX350 F-Sport with about 35k miles. Bought it CPO, but been having a weird ICS Unavailable issue that the dealer cannot pinpoint or identify the root cause, been happening on and off about 3 instances now. Just got estimates to extend the VSA for 1-5 years at the following rates (all unlimited mileage). Thoughts? The 5-year would cover the car until it is 10 years old, surprised they'd let it go that far.
1 Year: $1015
2 Year: $2310
3 Year: $2725
4 Year: $3205
5 Year: $3740
1 Year: $1015
2 Year: $2310
3 Year: $2725
4 Year: $3205
5 Year: $3740
Intermediate
Joined: Dec 2021
Posts: 264
Likes: 101
From: Surrey
In the UK the warranty is automatically renewed at no charge, for 10 years, as long as you have the car serviced at Lexus. After that you can renew for up to 15 years, at around £500 a year.
10th Gear
Joined: Dec 2022
Posts: 14
Likes: 5
From: VA
5 Year/Unlimited Mile Warranty
Hey Gang,
I'm considering making the switch from Acura to the 2020 RDX.
When I spoke with the finance team at the local (Richmond VA) Lexus, the lady in the finance department stated that:
If I bought from Lexus (Certified Pre Owned)-- I get 2 years, unlimited mile (bumper to bumper) warranty. However, I can spend $6,000 and get an additional 5 years (4 years factory + 2 years additional + 5 year paid = 11 years from date of first use) bumper to bumper.
Questions:
Does the price seem to be in line?
For those of you who have a 2021 -- any issues?
How many people paid for the extended warranty?
If you did, did you get get value out of it?
Do other dealerships charge less for the extended warranty? When I bought my last Acura, we found a dealership out of the Northeast that charged a few dollars above cost-- and in essence he only sold warranties.
Thanks!
I'm considering making the switch from Acura to the 2020 RDX.
When I spoke with the finance team at the local (Richmond VA) Lexus, the lady in the finance department stated that:
If I bought from Lexus (Certified Pre Owned)-- I get 2 years, unlimited mile (bumper to bumper) warranty. However, I can spend $6,000 and get an additional 5 years (4 years factory + 2 years additional + 5 year paid = 11 years from date of first use) bumper to bumper.
Questions:
Does the price seem to be in line?
For those of you who have a 2021 -- any issues?
How many people paid for the extended warranty?
If you did, did you get get value out of it?
Do other dealerships charge less for the extended warranty? When I bought my last Acura, we found a dealership out of the Northeast that charged a few dollars above cost-- and in essence he only sold warranties.
Thanks!
Pit Crew
Joined: Mar 2021
Posts: 114
Likes: 74
From: Ohio
I bought my 2021 RX new and was offered the extended warranty for 5 or 6 thousand dollars. Due to the RX's outstanding reliability, I declined the extended warranty. I'll just keep up with the regular maintenance. But that 11 year bumper to bumper deal sure sounds like a long time for the money.
Had the car over a year and its been perfect.
Had the car over a year and its been perfect.
Last edited by NotAFiat; Dec 16, 2022 at 06:50 PM. Reason: Wished to add a sentence
Pit Crew
Joined: Jan 2011
Posts: 229
Likes: 110
From: IN
Short and sweet. I never buy extended warranties on anything. I don't think they are a good deal. I've never regretted it.
BTW, I used to live in Salisbury on the south side of Richmond. I miss Richmond.
BTW, I used to live in Salisbury on the south side of Richmond. I miss Richmond.
Intermediate
Joined: Nov 2007
Posts: 250
Likes: 160
From: WI
I bet when the "lady in the finance dept" at Lexus took the 1 week training course, the first 3 days were on how to push the extended warranties on gullible buyers. The other 2 days were probably on how to push leases. There is no chance that I would fall for either.
Frankly, I wouldn't even put myself in the Lexus showroom where I would have to play the showroom dance with all the Lexus salesmen. My last 2 Lexus vehicles were all bought with emails so I didn't even have to enter enemy ground to play that old game. Once you enter that showroom, you are at their mercy.
Frankly, I wouldn't even put myself in the Lexus showroom where I would have to play the showroom dance with all the Lexus salesmen. My last 2 Lexus vehicles were all bought with emails so I didn't even have to enter enemy ground to play that old game. Once you enter that showroom, you are at their mercy.