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Climate control buttons don’t work 2017 RX350

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Old Oct 31, 2024 | 09:13 AM
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Default Climate control buttons don’t work 2017 RX350

Hi, guys! A few days ago after I removed and installed back my radio unit I got a problem that climate control buttons and temperature displays aren’t working. Back light for the whole radio unit is also not working. Buttons for radio (like pwr/vol, radio, media, seek, track, tune) are working. Display is working fine, I can change the temperature on climate control, turn auto mode and everything else. Any ideas on what should I looking for? I have a 2017 RX350 F-Sport 3 with Mark Levinson sound system. Face ID for the unit is p11556
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Old Oct 31, 2024 | 10:02 AM
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Also the passenger airbag light on the climate control panel is working.


I already checked all fuses, checked the connections to the unit multiple times.
When I check the system with the scanner it shows an error B15F9 Uart communication fault



Last edited by SB1990; Oct 31, 2024 at 10:07 AM.
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Old Nov 1, 2024 | 04:24 PM
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If you haven't done so already, trying leaving the vehicle overnight with the battery disconnected. That might reset the code.
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Old Nov 1, 2024 | 04:29 PM
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Originally Posted by bamalam
If you haven't done so already, trying leaving the vehicle overnight with the battery disconnected. That might reset the code.
Will try tonight, thank you!
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Old Nov 2, 2024 | 04:42 AM
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what was the reason for the radio removal ?? any chance anything came unplugged or not fully clicked in ??
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Old Nov 12, 2024 | 04:52 AM
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Thank you everyone, I tried everything, disconnected battery a couple of times, again checked all connections but it doesn’t work. I’m just replaced my unit. So for now everything works.
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Old Jun 14, 2025 | 07:57 AM
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I have a similar problem now, if I unplug the entire head unit, the issue fixes temporarily and the buttons work when I start the vehicle, but after shutting off the vehicle, the next time I start it the climate buttons are dead again until I unplug the head unit again. The unit is a colossal piece of **** btw, has given me varying problems since November. At this point I wish I never go rid of my 2010 RX 450H but the heating in that vehicle was terrible in the winter. I am not sure what plug/connection controls these buttons, or where the fuses are but at least I can still change the climate via the digital HUD
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