Notices
RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

Stereo not functioning

Thread Tools
 
Search this Thread
 
Old Sep 13, 2018 | 06:28 AM
  #1  
wholez's Avatar
wholez
Thread Starter
Driver School Candidate
 
Joined: Sep 2018
Posts: 3
Likes: 0
From: ID
Default Stereo not functioning

Good morning,

I have seen some threads related to this, but thought I'd post this as it isn't quite the same.

2013 RX450h. Audio turns on/off. No volume control at all. I looked at the sound screen and the tone controls are all in the middle and unable to be changed.

So, it sounds like the amp? Anyway to try resetting this before I buy a new one? Does it have to be the battery cable or is there a fuse I can pull?

Thanks in advance for any advice!

Wayne Holze
Reply
Old Sep 14, 2018 | 06:16 AM
  #2  
Clutchless's Avatar
Clutchless
CL Community Team
20 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2005
Posts: 7,180
Likes: 1,721
From: VA
Default

If it has power then fuse is not the issue. I would try disconnecting battery and hope for a reset, but it could be either. Look in owners manual to find correct fuse. Fuse boxes are under dash by drivers left knee and in engine compartment. Key to fuses is always indicated inside cover.
You probably need professional diagnosis. Are you still under the warranty?
Reply
Old Sep 14, 2018 | 06:52 AM
  #3  
wholez's Avatar
wholez
Thread Starter
Driver School Candidate
 
Joined: Sep 2018
Posts: 3
Likes: 0
From: ID
Default

Not even close. Almost 150k miles.
It really gets worse. I'm in rural MO working at a nuclear station. The closest dealership is 2 hours away. "Less than ideal" situation.
Reply
Old Sep 14, 2018 | 07:08 AM
  #4  
ColAngus's Avatar
ColAngus
Intermediate
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2014
Posts: 349
Likes: 40
From: Alberta
Default

Originally Posted by Clutchless
If it has power then fuse is not the issue. I would try disconnecting battery and hope for a reset, but it could be either. Look in owners manual to find correct fuse. Fuse boxes are under dash by drivers left knee and in engine compartment. Key to fuses is always indicated inside cover.
You probably need professional diagnosis. Are you still under the warranty?
The head unit has power but if these have external amplifiers (and I suspect they do), there could still be a blown fuse.
Where that fuse might be... I have no idea. Aftermarket amps often have fuses attached to them, but I doubt that's the case, here.
Reply
Old Sep 14, 2018 | 07:18 AM
  #5  
wholez's Avatar
wholez
Thread Starter
Driver School Candidate
 
Joined: Sep 2018
Posts: 3
Likes: 0
From: ID
Default

Everything is Lexus original equipment. It is the "Premium" sound. Not the Mark Levinson.
Reply
Old Sep 14, 2018 | 08:25 AM
  #6  
ColAngus's Avatar
ColAngus
Intermediate
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2014
Posts: 349
Likes: 40
From: Alberta
Default

Originally Posted by wholez
Everything is Lexus original equipment. It is the "Premium" sound. Not the Mark Levinson.
Check the manual for the fuse locations and if you're lucky, you'll find out where they stash the factory amps. I vaguely recall hearing about one being somewhere in the trunk panels.
Do you have navigation? If so, you should have that GIANT, separate manual pertaining to nav and navigation = stereo in these cars.
Reply
Old Sep 14, 2018 | 02:35 PM
  #7  
mcomer's Avatar
mcomer
Lead Lap
10 Year Member
Shutterbug
Liked
 
Joined: Nov 2013
Posts: 4,297
Likes: 1,225
From: IL
Default

Try pressing the overhead "SOS" button. It is a subscription service you probably are
not paying for. When it is activated it takes over the microphone and speakers. It is
possible that it is now somehow interfering with your stereo. Press the button and you
should here the voice in the car say either "you have no service, for subscription information
press the button again" or you will get a live operator. Either way it may clear the system.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Toyboy300
GS - 2nd Gen (1998-2005)
12
Aug 5, 2024 04:11 PM
irek2002
LS - 3rd Gen (2001-2006)
18
Mar 2, 2024 06:40 AM
mb12345
ES - 1st to 6th Gen (1990-2018)
1
Mar 9, 2011 07:22 AM
LeXaNoMicS
Lexus Audio, Video, Security & Electronics
9
Dec 12, 2008 06:21 PM
illimental
Lexus Audio, Video, Security & Electronics
3
Dec 30, 2005 12:11 AM




All times are GMT -7. The time now is 01:10 PM.

story-0
10 Lexus Designs That Have Aged Like Fine Wine

Slideshow: Some luxury cars chase trends, but these Lexus models look better now than they did when they first rolled into showrooms.

By Verdad Gallardo | 2026-05-06 17:58:29


VIEW MORE
story-1
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!

Slideshow: How to Get the Best Fuel Economy with a Hybrid and Plug-In Hybrid!

By Michael S. Palmer | 2026-05-05 20:54:44


VIEW MORE
story-2
10 Best Lexus Models No One Remembers

Slideshow: 10 best Lexus models no one remembers.

By Joe Kucinski | 2026-05-05 17:33:28


VIEW MORE
story-3
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

Slideshow: diving into 4Runner TRD Off-Road Premium's pricing, performance, fuel economy, features, and amenities!

By Michael S. Palmer | 2026-04-23 13:09:18


VIEW MORE
story-4
Top 10 Lexus & Toyotas to Drive Before You Die!

Slideshow: the 10 Lexus and Toyota vehicles you need to drive before you die.

By Joe Kucinski | 2026-04-23 10:34:24


VIEW MORE
story-5
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

Slideshow: Top 10 Lexus/Toyota models with the lowest 5-year depreciation rate.

By Joe Kucinski | 2026-04-08 12:19:06


VIEW MORE
story-6
Lexus LC500 Convertible Auction: A Preview of Rising Values?

The LC hasn't even disappeared from the Lexus lineup yet, and we're already seeing signs of an explosive market.

By Brett Foote | 2026-04-06 09:25:02


VIEW MORE
story-7
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

Slideshow: comparing the pricings, specs, power, fuel economy, fun-factor, and features of the GX 550 Luxury+ and TX 550h+ Luxury.

By Michael S. Palmer | 2026-03-19 13:44:11


VIEW MORE
story-8
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

Slideshow: 9 best Lexus models you can buy for half price and 1 you should avoid

By Joe Kucinski | 2026-03-19 12:01:07


VIEW MORE
story-9
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

Here's everything you need to know about the latest NX.

By Brett Foote | 2026-03-19 11:56:59


VIEW MORE