RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

Safety Connect message after having bodywork done

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Old 07-03-17, 06:12 AM
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lex8000
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Question Safety Connect message after having bodywork done

Hail hit my 2012 RX.

The shop must have disconnected the battery at some point, and also had to replace the headliner after drilling through it accidentally (stinks but what can you do). When I got it back it was already turned on. Next time I went to crank it and every subsequent time I get a voice message that the safety connect system is not connected, take the car to the dealer. I plan to call the shop when they open but I also suspect they are going to have no idea what to do. I'm wondering if this is a reset message that can be disabled. I never paid for the safety connect /enform features.
Old 07-03-17, 07:07 AM
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Barry2522
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They might have left something unplugged under the headliner . Very easy to do .
Old 07-03-17, 07:46 AM
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lex8000
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Yeah I thought about that too.

Just cranked it again and the exact message is "Safety Connect error detected, please contact your dealer"
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