Left my 2007 IS250 at body shop for over a week to get it worked on. They're finished with it but then tell me my battery is dead. They replace it for me and tell me that the car now starts but only remains in idle. Gas pedal does not respond. They tell me they called the dealer and tells them that it dropped below a certain voltage and now it needs to be reprogrammed. Of course they will charge me $140 to do that. They also expect me to pay for towing. The body shop tell me that it would have happened to me eventually but just happened to be while it was in the shop.

I've had the car for 3 1/2 years, no signs of battery problems. I drive it everyday.

What caused it and does anyone have any suggestions? Can I get the body shop to pay? Is this negligence on their side?

Car still at body shop right now until I tell them what to do.

Thanks.

 

i dont think that they have to reprogram if the battery dies, that doesnt make sense to me. So if your battery dies and your'e stuck in a praking lot. you have to have your car towed to lexus and have them reprogram the car