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Scratched My New Lexus While backing

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Old 08-31-15, 11:25 AM
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lexusmural
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Default Scratched My New Lexus While backing

I just leased a new LEXUS RX 350.
This morning while backing I rubbed my left side against a wooden pole.
That caused my mirror to form a scratch and side with a small bump/fine paint peel off..

I have registered under excess wear and use program which seem to cover it at the time of returning the vehicle in three years.

What should i do now ?
* Am i expected to get it repaired with toyota under the above warranty
* Drive as-is untill next 3 years

Please advice asap.
Old 08-31-15, 01:23 PM
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Clutchless
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Is only the mirror scratched? Please post a photo.
Before going to Lexus I would take it to a local body shop or two for estimates.
I think the extra damage clause is for when you turn the car in, but what do I know, I have never leased a car.
However, survival skills tell me that the less the dealer knows about this the better and there is no rush to tell them about it.
Your car will more scratches before you turn it in when the lease is up.

Last edited by Clutchless; 08-31-15 at 01:26 PM.
Old 08-31-15, 02:06 PM
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lexusmural
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Here are the photos... please advice.







Old 08-31-15, 02:17 PM
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lexusmural
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As per Toyota wear and tear policy, following are covered..
This clearly shows scratches, dents etc..

https://www.toyotafinancial.com/pub/...ear---use.html
Old 08-31-15, 02:21 PM
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azinn
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If you have one of these places nearby they can make it right................................

http://carsmetics.calls.net/
Old 08-31-15, 02:26 PM
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Originally Posted by lexusmural
As per Toyota wear and tear policy, following are covered..
This clearly shows scratches, dents etc..

https://www.toyotafinancial.com/pub/...ear---use.html
Perfect link for the situation. With this in mind, you don't need to put out any money for repairs. That's why you're paying extra for the coverage.
Some mild polishing compound or even milder cleaner/wax combo should improve the appearance of some of the painted areas. Sorry to see the damage
Old 08-31-15, 03:19 PM
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lexusmural
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Thanks, hope they repair it with no charge in lieu of the warranty..
But it seems to me I have to live with the dent/scratch for next three years.

I am not even sure if they'd be ok if i get it repaired outside..
Old 08-31-15, 04:27 PM
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greeknasty
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ouchhhhh
just wanted to say sorry that happened.
Old 08-31-15, 06:15 PM
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FLYCT
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Here is my best guess.

I think that will be chargeable damage when you turn the car in. If so you might as well get it fixed now with a collision policy claim and pay the deductible.

The door and fender will need to be repaired and painted probably at least a $600 repair alone. Then the mirror will need to be replaced on top of that.
Old 08-31-15, 06:20 PM
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FLYCT
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You are not limited to using a Toyota/Lexus shop to do the repair. Find an independent shop that has good reviews at reasonable prices.

My local Stafe Farm agent recommended a shop that did cash repairs at reasonable rates.
Old 08-31-15, 09:07 PM
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Oldfart
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Completely agree with FLYCT. I do not understand how this could be classified as a wear and tear. This is just an accident.
Old 09-01-15, 05:13 AM
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lexusmural
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Default I called the Lexus sales guy

He asked me to bring the vehicle so he can take a look
Not sure if he could do anything

I have comprehensive insurance , will my premium go up substantially ?
This is geico and I have no recent accidents

Originally Posted by Oldfart
Completely agree with FLYCT. I do not understand how this could be classified as a wear and tear. This is just an accident.
Old 09-01-15, 06:28 AM
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FLYCT
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Originally Posted by lexusmural
He asked me to bring the vehicle so he can take a look
Not sure if he could do anything

I have comprehensive insurance , will my premium go up substantially ?
This is geico and I have no recent accidents
Comprehensive will not cover a collision. It covers stuff other than a car accident like fire, theft, glass breakage, a tree falling on your car etc.

What you have is a collision claim being it was an accident.

Geico advertises accident forgiveness. Call them and just ask.
https://www.geico.com/claims/claimsp...mpact-on-rate/

Goo luck.
Old 09-01-15, 07:12 AM
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It seems that we have varying opinions here. Please let us know what the dealer tells you if you decide to go.
Old 09-01-15, 08:43 AM
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FLYCT
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Originally Posted by FLYCT
Here is my best guess.

I think that will be chargeable damage when you turn the car in. If so you might as well get it fixed now with a collision policy claim and pay the deductible.

The door and fender will need to be repaired and painted probably at least a $600 repair alone. Then the mirror will need to be replaced on top of that.
Let me amend my original posting.

I apologize that I didn't initially read your post thoroughly and I missed the fact that you had Lexus "Wear and Use" coverage. Without that coverage I would expect that you would be charged for the damage when you turn in your car, but with it I would expect that you shouldn't be charged for the damage when you turn the lease back.

The only down side is that you will need to look at that damage for 3 years. That would drive me nuts. That alone would drive me to get estimates and if reasonable pay for repairs out of pocket.

I'm a believer in high deductibles. I only usually insure that which I cannot afford to repair or replace like home flood insurance and high liability coverage.

Last edited by FLYCT; 09-01-15 at 02:10 PM.


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