How do you like your Lexus dealership?
Thread Starter
Rookie
Joined: Sep 2014
Posts: 42
Likes: 0
From: Alberta
Lead Lap
Joined: Feb 2014
Posts: 401
Likes: 4
From: Texas
I'm very happy with my dealer, Lexus of Clesr Lake, in the Houston area. We've been using the same salesman since 2001 and he has become a good friend. Likewise for the service associate. Every one there, right down to the young men who wash the cars, is very polite and friendly.
I recently spent some time at a couple of Ford dealers while helping a friend buy a new Edge. Now that was an experience. Just a world of difference between Lexus and the rest.
I recently spent some time at a couple of Ford dealers while helping a friend buy a new Edge. Now that was an experience. Just a world of difference between Lexus and the rest.
Rookie
Joined: Jul 2014
Posts: 44
Likes: 6
From: IA
Overall we have been very happy with our Lexus dealer. I always feel my business is appreciated. We had bought (4) previous cars from the local GM dealer and service is okay it's just everything is on your own. With Lexus it is nice to receive a loaner, car washes and special event benefits. If my salesman sees me, he checks in to see if we are happy with the car and service. This is almost a year after purchasing the car. Always calls for follow up after any appointment I have had.
Pit Crew
Joined: Sep 2011
Posts: 206
Likes: 55
From: California
The dealership where we bought our '11CPO RX350 is 20 minutes away and excellent in every respect, except they aren't interested in my interest in the new NX. I asked my salesman to keep me informed about the new NX as news becomes available. He did not know what an NX was, except to say "Oh, the small one." I informed him I already had a "small one" and that cracked the sales people up. Anyway, no word from him about the NX. I contacted the internet agent at the dealership, and no word from him either. (Lexus of Roseville, CA)
On the other hand, a friend a friend bought a '12 RX 350 CPO from Lexus of Sacramento, and is VERY happy with everything so far. Maybe I'll look at an NX there instead, although it's twice the distance.
On the other hand, a friend a friend bought a '12 RX 350 CPO from Lexus of Sacramento, and is VERY happy with everything so far. Maybe I'll look at an NX there instead, although it's twice the distance.
The pursuit of F
Joined: Jul 2006
Posts: 8,296
Likes: 303
From: Toronto, Canada
A+ Erin Park Lexus.
From the GM to the service reps, they treat you like royalty. What makes them shine is they have several customer appreciation events, catered, at banquet halls, etc and best of all they have the exclusive N.A. "F-Sport Sunday" drives. We had a blast last month and looking forward to the next one.
From the GM to the service reps, they treat you like royalty. What makes them shine is they have several customer appreciation events, catered, at banquet halls, etc and best of all they have the exclusive N.A. "F-Sport Sunday" drives. We had a blast last month and looking forward to the next one.
Last edited by corradoMR2; Nov 11, 2014 at 04:15 PM.
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
Top 10 Most Confusing Things Lexus Has Ever Done!
Joe Kucinski
2026 Lexus ES Review: Lexus Re-Embraces Founding Principles
Michael S. Palmer
10 Lexus Bargains That are Cheaper Than a New Toyota RAV4
Joe Kucinski
8 Weirdest Things Lexus Has Ever Built
Verdad Gallardo
10 Lexus Designs That Have Aged Like Fine Wine
Verdad Gallardo
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!
Michael S. Palmer
10 Best Lexus Models No One Remembers
Joe Kucinski
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing
Michael S. Palmer
Top 10 Lexus & Toyotas to Drive Before You Die!
Joe Kucinski
Lexus Champion
Joined: Aug 2007
Posts: 4,507
Likes: 38
From: Bethlehem Twsp. Pennsylvania
Pit Crew
Joined: Mar 2013
Posts: 158
Likes: 13
From: WA
WA Lexus Dealership
And what dealer in Washington is that? I bought from Lexus of Bellevue and their finance people were dishonest.
I like Larry Miller in Spokane for service but know nothing about their sales people & process.
I like Larry Miller in Spokane for service but know nothing about their sales people & process.
Thread
Thread Starter
Forum
Replies
Last Post
CobraGSF
IS - 3rd Gen (2014-present)
1
Nov 9, 2014 11:44 AM