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Dealer Ignored Wind Issue!

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Old Apr 17, 2013 | 07:28 PM
  #31  
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Originally Posted by MjThind
Here are the requested videos with the turn signal on...
RX350 Wind Noise Part 3 - YouTube
RX350 Wind Noise Part 4 - YouTube
Thanks for the repost. The turn signal is almost drowned out and you're not even hitting 70mph. Not normal indeed. Agree with above to escalate or see another dealer and insist on driving another RX if push comes to shove. But to me, it sounds like general road noise vs wind noise. Good luck.

Last edited by corradoMR2; Apr 17, 2013 at 07:32 PM.
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Old Apr 18, 2013 | 03:49 PM
  #32  
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Originally Posted by corradoMR2
Thanks for the repost. The turn signal is almost drowned out and you're not even hitting 70mph. Not normal indeed. Agree with above to escalate or see another dealer and insist on driving another RX if push comes to shove. But to me, it sounds like general road noise vs wind noise. Good luck.
No problem! That is what rang the bell for me too, it used to 70MPH and over but now it starts around 55MPH...
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Old Apr 18, 2013 | 10:25 PM
  #33  
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Do you have the crossbars in the roof rack? They are a known source of wind noise.
Steve
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Old Apr 19, 2013 | 01:04 PM
  #34  
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Originally Posted by prmdc1
My door seals are being replaced tomorrow under warranty.
I just go it back from the shop on a windy day no less. I still get the wind noise. When I place my fingers along the door seal I can still feel the door move in and out. It may not be "AS" bad but it is still defiantly there.
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Old Apr 19, 2013 | 03:20 PM
  #35  
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Originally Posted by prmdc1
I just go it back from the shop on a windy day no less. I still get the wind noise. When I place my fingers along the door seal I can still feel the door move in and out. It may not be "AS" bad but it is still defiantly there.
I would have made a u turn right away and demand the service manager sit with me and take ride and ask if he thinks the problem is fixed...

Last edited by MjThind; Apr 19, 2013 at 03:23 PM.
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Old Apr 19, 2013 | 03:24 PM
  #36  
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Originally Posted by oldcajun
Do you have the crossbars in the roof rack? They are a known source of wind noise.
Steve
Yes there is...
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Old Apr 20, 2013 | 07:00 AM
  #37  
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How far away is your Lexus dealership from where you live and/or work/ go to school? So is this your car or your fathers? Do you drive the car daily or does your father or mother? You have talked a few times about dad going in, has he? Someone needs to get the Service Manager and/or General Manager to go on a test drive. If they don't agree with your dad then you go to Lexus Corporate, the manual and related paperwork tell you how to handle problems like this.
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Old Apr 20, 2013 | 09:45 AM
  #38  
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Originally Posted by dotbowels
How far away is your Lexus dealership from where you live and/or work/ go to school? So is this your car or your fathers? Do you drive the car daily or does your father or mother? You have talked a few times about dad going in, has he? Someone needs to get the Service Manager and/or General Manager to go on a test drive. If they don't agree with your dad then you go to Lexus Corporate, the manual and related paperwork tell you how to handle problems like this.
The dealer is like 20 miles away. No this is my car it used to my moms, it's a hand down. No I still have to go with he went to NYC again. Agreed I will as soon my homework load is low...
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Old Apr 21, 2013 | 12:39 PM
  #39  
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you can easily tell if you have laminated windows...look at the top edge of the window with it down. Should see a definite layer effect. My 1st gen 2010 Rx has the "single" layer, but we really do not have noise issues given what else is usually going on in the vehicle. I think someone posted a pic of the newer windows in another post...


here's one...just a diagram. Couldn't find the post with the actual pic.

https://www.clublexus.com/forums/rx-...ane-glass.html

Last edited by afpj; Apr 21, 2013 at 12:46 PM. Reason: linky
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Old Apr 24, 2013 | 02:56 PM
  #40  
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Originally Posted by vlad_a
That would show up in the service history. No guessing there.
Register on lexusdrivers.com if you haven't already and check for yourself.
This doesn't show up in my service history and the glass doesn't appear to be double-paned nor show "laminated".

What are my next steps? I don't have the TSB information...will the dealership still cover it?

Also, doesn't this cover the front windshield too? I have a rock chip. =P
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Old Apr 27, 2013 | 06:25 AM
  #41  
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Post your email address and I will send you acopt of the TSB on Double Pane windows
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Old Apr 27, 2013 | 06:57 AM
  #42  
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Originally Posted by gaphono
Post your email address and I will send you acopt of the TSB on Double Pane windows
I pmed you my email. Thanks...
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Old May 3, 2013 | 08:32 AM
  #43  
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Originally Posted by gaphono
Post your email address and I will send you acopt of the TSB on Double Pane windows
I pm'ed you my email too, but haven't heard back.

Does anyone else have a copy they can send me?
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Old May 3, 2013 | 08:46 AM
  #44  
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Check the second PDF file in the first post of this thread. It's L-SB-0014-10.
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Old May 3, 2013 | 09:19 AM
  #45  
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Originally Posted by kitlz
Check the second PDF file in the first post of this thread. It's L-SB-0014-10.
Perfect, thank you!
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