do you have to ask for 0w-20?
#1
Lead Lap
Thread Starter
do you have to ask for 0w-20?
So I was going through the service/warranty manual and actually didn't realize that at 5k miles, Lexus doesn't actually change the oil. It looks like it's now at 10k inervals. I noticed too that the manual is specifically recommending 0w-20 for the oil viscosity. My question, is do you have to specifically ask the dealer to use this oil viscosity or will they automatically know to use this when changing the oil?
Does anybody know if on your service bill, do they write the oil viscosity used?
Does anybody know if on your service bill, do they write the oil viscosity used?
#3
It sounds like BAM does not trust the dealership to use the correct oil and perhaps even the exact quantity (6.5 quarts) of oil to be used so BAM would like to see something to the effect that 6.5 quarts of genuine Toyota 0W-20 oil was used on his dealer work order/receipt.
#4
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My dealer automatically used the correct oil (part number and viscosity listed on work order) and amount (double checked when i got home, was exactly at the full line).
#5
My dealer said they DO change the oil at 5,000; the same oil, NOT the old BREAK IN oil like days of old, but it will have the most contanimants from all parts adjusting to working together and the filter will catch them!!
#7
Lead Lap
Thread Starter
It sounds like BAM does not trust the dealership to use the correct oil and perhaps even the exact quantity (6.5 quarts) of oil to be used so BAM would like to see something to the effect that 6.5 quarts of genuine Toyota 0W-20 oil was used on his dealer work order/receipt.
Sometimes, it might be a brand new technician who doesn't know any better and might have messed up and you wouldn't know unless you checked your service bill.
And of course, they'll have multiple oil viscosities at their disposal because they're still servicing many different older vehicles that don't specify the new 0w-20 viscosity.
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#8
No, I don't play soccer!
The changover from 5K to 10K intervals was two years ago. Lexus sent out a letter with a revised maintenance manual. When I went to the dealer for the 30 day inspection, I saw the information from Lexus to the dealer. They had it out because everyone was asking about it.
bam, I'm sure the dealer includes the oil viscosity on the RO because they list all the parts used. I'll check mine later and let you know unless someone else does first.
bam, I'm sure the dealer includes the oil viscosity on the RO because they list all the parts used. I'll check mine later and let you know unless someone else does first.
#9
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I just had my 5,000 mile first service, and, like dctex99, they DID change the oil. Maybe some dealerships didn't get the memo (though it's there plain as day in the warranty/service booklet). No mention of the type or quantity of oil.
#10
Lead Lap
Thread Starter
So I'm not sure about this memo you're referring to but my manual doesn't show a first oil change due until 10k miles and every 10k miles after that.
#11
I always confirm before a service that I am getting a synthetic, its brand, grade (there are some specialized products; like a high mileage Mobile 1 I use in my daughter's ES300) and viscosity.
#12
Was there not a line item showing the type of oil and quarts put in, as that is on the service report even for the free service @ 5K or 10K miles. Mine showed the 0w-20 oil, but also showed 8 quarts in quantity. I asked the service manager about the 8 quarts which is 1.5 quarts too high. He did not know why it was specified as being 8 quarts, but I checked and the oil was above the fill line by ~ 1/2 quart. I believe the service technician put in 7 quarts, and also assume he can not count very well and thus the 8 quarts on the service record.
#13
Lead Lap
Thread Starter
Was there not a line item showing the type of oil and quarts put in, as that is on the service report even for the free service @ 5K or 10K miles. Mine showed the 0w-20 oil, but also showed 8 quarts in quantity. I asked the service manager about the 8 quarts which is 1.5 quarts too high. He did not know why it was specified as being 8 quarts, but I checked and the oil was above the fill line by ~ 1/2 quart. I believe the service technician put in 7 quarts, and also assume he can not count very well and thus the 8 quarts on the service record.
#15
Yes, an overfill can be detrimental if in an extreme quantity. My oil level was ~ 1/2 inch above the full mark. According to the Lexus advisor, that is ~ 1/2 quart above full. He said it would not cause any problems if that is the case. The distance between the minimum and full mark on the dipstick is 0.9 inches which I assume equals a quart; so 1/2 " would be ~ 1/2 quart as the advisor mentioned. In reading various blogs, they mention that a person should really not have anymore than 1 quart of overfill.
I am thinking that some dealers put in 7 quarts which is an overfill when it should only take 6.5 guarts with a new filter.
I am thinking that some dealers put in 7 quarts which is an overfill when it should only take 6.5 guarts with a new filter.