Shock replacement
Thread Starter
Driver School Candidate
Joined: Mar 2012
Posts: 6
Likes: 0
From: ARIZONA
Shock replacement
I bought my certified 2011 RX350 with 13,800 miles on it. I now have 14400 miles.
Reading the maintenance records on this car, this weekend, the dealer while certifying the car, did the 15000 mile service also. That was at 13800.That's fine of course.
Reading that record, it shows 'right rear shock leaking'---replaced.
My question is:
Why would they only change just one shock, and not change the opposite rear one also? I understand the other was not leaking, but is it not better practice to stay symentrical on these ?
I swear when looking at this car from the rear in my garage,the car leans slightly to the right. Could be my garage floor but, should they have replaced both ? Or did they just take the cheaper route?
What is Standard procedure on this ? I will call the service dept tomorrow to ask, but wanted to hear from any of you if maybe this has happened on your car , also.
Thx
Reading the maintenance records on this car, this weekend, the dealer while certifying the car, did the 15000 mile service also. That was at 13800.That's fine of course.
Reading that record, it shows 'right rear shock leaking'---replaced.
My question is:
Why would they only change just one shock, and not change the opposite rear one also? I understand the other was not leaking, but is it not better practice to stay symentrical on these ?
I swear when looking at this car from the rear in my garage,the car leans slightly to the right. Could be my garage floor but, should they have replaced both ? Or did they just take the cheaper route?
What is Standard procedure on this ? I will call the service dept tomorrow to ask, but wanted to hear from any of you if maybe this has happened on your car , also.
Thx
Lexus Test Driver
Joined: Dec 2009
Posts: 1,146
Likes: 7
From: AZ
If the other shock was not bad there was no need to replace it. They are identical so I don't see how it can throw the level of the car off, unless the other one is bad. Standard procedure would be to replace only the broken/ leaking shock.
Thread Starter
Driver School Candidate
Joined: Mar 2012
Posts: 6
Likes: 0
From: ARIZONA
I did notice it prior to reading the maintenance record, but thought the garage floor was the culprit...and still may be of course.
No doubt though, that reading the report did make me more concerned.
No doubt though, that reading the report did make me more concerned.
Intermediate
Joined: Feb 2012
Posts: 280
Likes: 6
From: NY
Driver
Joined: Oct 2006
Posts: 173
Likes: 0
From: MA
I'll jack the thread and ask a question here, since I just discovered that my 2006 RX330 seems to lean excessively on the passenger rear only! the car has 71k miles on it. Upon a quick visual inspection I did not notice any cracks in the spring or leakage on the strut, although the rubber boot of the strut is all chewed up and torn. Could it be that the strut just failed internally? Please advise if someone knows...
Last edited by bagsbie; Jun 12, 2012 at 05:52 PM.
Trending Topics
Pole Position
Joined: May 2009
Posts: 2,838
Likes: 26
From: GA
It's still a 'young' car. I'd let a Lexus or Toyota dealer check it out.
I'll jack the thread and ask a question here, since I just discovered that my 2006 RX330 seems to lean excessively on the passenger rear only! the car has 71k miles on it. Upon a quick visual inspection I did not notice any cracks in the spring or leakage on the strut, although the rubber boot of the strut is all chewed up and torn. Could it be that the strut just failed internally? Please advise if someone knows...
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!
Michael S. Palmer
10 Best Lexus Models No One Remembers
Joe Kucinski
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing
Michael S. Palmer
Top 10 Lexus & Toyotas to Drive Before You Die!
Joe Kucinski
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation
Joe Kucinski
Lexus LC500 Convertible Auction: A Preview of Rising Values?
Brett Foote
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler
Michael S. Palmer
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)
Joe Kucinski
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!
Brett Foote
Driver
Joined: Oct 2006
Posts: 173
Likes: 0
From: MA
Anyway, I went ahead and measured the springs on both sides and it looks like the rear right is about 1/4 inch shorter. Again, I am wondering if I can just replace this one spring or both rear ones and leave the struts alone?
Last edited by bagsbie; Jun 13, 2012 at 05:23 PM.
Intermediate
Joined: Jan 2010
Posts: 419
Likes: 55
From: PA
I had a leaking rear shock replaced under warranty on my 2010 450h a couple of months ago. They just replaced the one and I have had no problems since. This happened somewhere around 30,000 miles.
Thread Starter
Driver School Candidate
Joined: Mar 2012
Posts: 6
Likes: 0
From: ARIZONA
Guess I forgot to follow up on my original post regarding my 2011's lean issue :
it bothered me so much I took it to the dealer, a few days after my post here, and he agreed with me it visually did have a slight lean in the rear. Remember, originally, this was after I bought it with 13800 miles on it, and I drove it home 20 miles only when I first saw it and posted here.
Up on the lift, they found nothing external leaking or broken. Since they had replaced this before I bought the CPO, they just went ahead and replaced it again.
So far so good and it solved the problem. They said something internal in this shock had to be the problem.
I've bought three Rx's from this dealer, so they have always treated me well. Even if I had not, they should take care of this in my view for any customer under warranty.
15500 miles on it now, and I really like this car, and it's new body style and changes they made back in 2010.
With the 2013 out now, any feedback yet from any here whom spung for one ?
it bothered me so much I took it to the dealer, a few days after my post here, and he agreed with me it visually did have a slight lean in the rear. Remember, originally, this was after I bought it with 13800 miles on it, and I drove it home 20 miles only when I first saw it and posted here.
Up on the lift, they found nothing external leaking or broken. Since they had replaced this before I bought the CPO, they just went ahead and replaced it again.
So far so good and it solved the problem. They said something internal in this shock had to be the problem.
I've bought three Rx's from this dealer, so they have always treated me well. Even if I had not, they should take care of this in my view for any customer under warranty.
15500 miles on it now, and I really like this car, and it's new body style and changes they made back in 2010.
With the 2013 out now, any feedback yet from any here whom spung for one ?
Last edited by enazz; Jun 14, 2012 at 11:50 AM.
Rookie
Joined: Nov 2006
Posts: 55
Likes: 0
From: IA
My CPO car had just one single shock replaced at around 30K miles, too, due to a leak. Looks to be a common thing happening and the one shock replacement is typical.