What to do? Dealer used wrong engine oil...

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Sep 12, 2008 | 12:06 PM

nowstime

Thread Starter

Driver School Candidate

Joined: Jun 2007

Posts: 27

Likes: 0

From: NC

What to do? Dealer used wrong engine oil...

Thanks...everything got resolved...I decided to take the ride and get some compensation on the next service.

Last edited by nowstime; Sep 12, 2008 at 03:11 PM.

Sep 12, 2008 | 12:27 PM

mandyfig

CL Community Team

Joined: Apr 2007

Posts: 12,398

Likes: 455

From: GA

You should be good, do not worry. Just go back to SYN the next time.

Sep 12, 2008 | 01:02 PM

montclair

Driver School Candidate

Joined: Aug 2008

Posts: 24

Likes: 2

From: NY

Quote:

Originally Posted by nowstime

If I ask them to clean out all the synthetic blend oil they put in and replace it with my synthetic, am I being mean?

Mean? Hardly! They made a mistake and should rectify it. Ask nicely and let us know the results.

Rich

Sep 12, 2008 | 01:13 PM

Bear60

Rookie

Joined: Sep 2007

Posts: 74

Likes: 4

From: Ohio

Techs don't read so that is why I place the oil in a sack and place the sack on the passenger seat. That works for me.

Sep 12, 2008 | 02:44 PM

Grumpa72

Lead Lap

Joined: Dec 2005

Posts: 604

Likes: 1

From: PA

You really don't have any problems. I would go with option 2, keep your oil for the next change and take advantage of the discounts on other items. Honestly, for 99% of our vehicles, regular oil will be just fine, won't do any damage or any sort, and will work well without any issues at all. If you think about it, most vehicles today get non-synthetic oil and they last forever.

However, for the next oil change, ask to speak to the service manager, explain your problem from this oil change and ask for a mechanic who can (and will) read.