NX - 1st Gen (2015-2021)

HUD alignment problem... Calling Canadians or any model with HUD

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Old 06-16-18, 10:20 PM
  #16  
Sylvan
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I try not to think about it and it doesn’t really bother me much. But please keep us informed if they come out with a fix.
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slypx (06-18-18)
Old 06-19-18, 04:25 AM
  #17  
druckmusik
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Just registered :-) I have a 2018 Facelift NX300h Luxury Edition and faced the same problem. As I understood all Lexus are built in Japan - so, we may all face the same issues worldwide (I'm from Germany).
I used the app "Carista" with their OBD2 dongle to change that setting. You can choose from "Tilt +3 to Tilt -3" to change it - I had to crank that on full to level it.

The app is running on Android and iOS.

Hope this may help.

Cheers!
Old 06-29-18, 01:34 AM
  #18  
DaJoDJ
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I have this same issue on my brand new 2018 NX F Sport 3...
Old 06-29-18, 07:14 PM
  #19  
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Same here. I'll not tell my wife about it ! She didn't notice it yet. I wouldn't without this post .
Old 06-29-18, 07:54 PM
  #20  
slypx
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I would strongly suggest to all of you with the issue to contact your dealer so we can have the "weight of the group" with this ...
I did it and it was the first time they heard about it but obviously there are a lot of you guys out there with the same issue ...
The situation was brought to the attention of my dealer in Laval, Quebec, Canada call "Lexus Laval" which you might want to refer to.
They started a request to the engineering group .... but more and more of you guys pushing it to the dealer should bring them to look into it with more attention
Thanks for your support
Old 07-14-18, 08:31 AM
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yvan_es350
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Same here. 2018 NX 300. Tilted... Talked to Lexus Canada on Thursday. They said I was normal.... I got quite upset to receive this type of answer. Grrrrr. Going to my dealer on Monday to address the issue.
Old 07-14-18, 08:34 AM
  #22  
yvan_es350
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Ohh, one more thing, no speed limit either on the HUD in the Gatineau/Ottawa region...
Old 07-14-18, 12:10 PM
  #23  
slypx
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Originally Posted by yvan_es350
Same here. 2018 NX 300. Tilted... Talked to Lexus Canada on Thursday. They said I was normal.... I got quite upset to receive this type of answer. Grrrrr. Going to my dealer on Monday to address the issue.
I'll send you in private my contact name at my dealer that your contact can refer to ...

Originally Posted by yvan_es350
Ohh, one more thing, no speed limit either on the HUD in the Gatineau/Ottawa region...
Same here, actually didn't know it was supposed to be displayed ... Never saw in the Montreal area and neither on a round trip to Niagara thru Toronto ... Speed limits never showed up ... Will check if it need to be activated somewhere in the settings ..

Old 07-16-18, 01:45 PM
  #24  
TorontoIS
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I didn't know that the speed limit is supposed to show on the HUD, are you sure? I see it indicated on my NAV screen but not on the HUD.
Old 07-16-18, 03:23 PM
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slypx
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Just looked in the Nav User Guide and it says so ... but never saw any ... going to the dealer to have my subwoofer isolated tomorrow, will ask

Last edited by slypx; 07-16-18 at 03:32 PM.
Old 07-22-18, 01:36 PM
  #26  
yvan_es350
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email from Lexus Canada:

Thank you very much for contacting our office.

At this time, unfortunately we are able confirm that the HUD speed limit display in your 2018 NX 300 is not available as the current version of LSS+ Lexus Safety System in your vehicle is not compatible with road signs in Canada.

In addition, as discussed during our phone conversation, the angle at which the HUD is displayed was determined to be a normal characteristic of the design of this vehicle.

Unacceptable. Very BAD Lexus Canada
Old 07-22-18, 02:06 PM
  #27  
slypx
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Originally Posted by yvan_es350
email from Lexus Canada:

Thank you very much for contacting our office.

At this time, unfortunately we are able confirm that the HUD speed limit display in your 2018 NX 300 is not available as the current version of LSS+ Lexus Safety System in your vehicle is not compatible with road signs in Canada.

In addition, as discussed during our phone conversation, the angle at which the HUD is displayed was determined to be a normal characteristic of the design of this vehicle.

Unacceptable. Very BAD Lexus Canada
Very bad....
Thanks for the info ...
Old 04-21-19, 08:52 PM
  #28  
Valentin
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Default Can you walk me through it?

Originally Posted by druckmusik
Just registered :-) I have a 2018 Facelift NX300h Luxury Edition and faced the same problem. As I understood all Lexus are built in Japan - so, we may all face the same issues worldwide (I'm from Germany).
I used the app "Carista" with their OBD2 dongle to change that setting. You can choose from "Tilt +3 to Tilt -3" to change it - I had to crank that on full to level it.

The app is running on Android and iOS.

Hope this may help.

Cheers!
Can you walk me through how this carista app works for the tilting? Thx in advance.
Old 04-22-19, 12:52 AM
  #29  
NipponCDN
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I am having the same issue with my 2019 NX in Japan. My dealer said this was normal but apparently it is not. The right side is higher than the left.

I am subscribed to get the solution.

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