Apple CarPlay issues
Driver
Joined: Apr 2019
Posts: 74
Likes: 22
From: Toronto, Ontario
Instructor
Joined: Mar 2017
Posts: 856
Likes: 326
From: Illinois
Rookie
Joined: May 2022
Posts: 39
Likes: 23
From: MA
I have a 2022 NX450h+
YMMV, but what I've found for my vehicle is that if I'm in a rush to get out the door (aka, start and instantly move the shifter to drive off), then CarPlay doesn't connect ~25% of the time or it will connect a little later on (or I reboot the car at a red light). But If I wait until the center (info) screen says "Welcome MyName" in the top right, then it's got a 99.99% success rate in connecting.
I've never had issues with the Key not loading my profile. The only time it trips up is when both me and my wife are in the car with both key fobs. It seems like loads the profile of the first key it detected (so I'm usually racing to get to the car before her
). But it swaps profile on command so not an issue really.
YMMV, but what I've found for my vehicle is that if I'm in a rush to get out the door (aka, start and instantly move the shifter to drive off), then CarPlay doesn't connect ~25% of the time or it will connect a little later on (or I reboot the car at a red light). But If I wait until the center (info) screen says "Welcome MyName" in the top right, then it's got a 99.99% success rate in connecting.
I've never had issues with the Key not loading my profile. The only time it trips up is when both me and my wife are in the car with both key fobs. It seems like loads the profile of the first key it detected (so I'm usually racing to get to the car before her
). But it swaps profile on command so not an issue really.
Advanced
Joined: Mar 2023
Posts: 536
Likes: 218
From: Florida
I've never had issues with the Key not loading my profile. The only time it trips up is when both me and my wife are in the car with both key fobs. It seems like loads the profile of the first key it detected (so I'm usually racing to get to the car before her ). But it swaps profile on command so not an issue really.
). But it swaps profile on command so not an issue really.
Intermediate
Joined: Mar 2020
Posts: 437
Likes: 225
From: Canadian Pacific Coast
For some reason ours does it a lot. I haven't studied it very much for very long. But I'm going to start watching and not starting until it loads. You said you swap profiles. Where do you go or what do you do to get it to swap? I'm typically in the drivers seat with my knees up around my ears and can't get it to me. So I'm curious how you swap it that easy, I wanna try that. Thanks.
I assume also, that perhaps, you can switch profiles with "Hey Lexus"
Instructor
Joined: Mar 2017
Posts: 856
Likes: 326
From: Illinois
Racer
Joined: Mar 2004
Posts: 1,930
Likes: 203
From: Florida
Advanced
Joined: Mar 2023
Posts: 536
Likes: 218
From: Florida
Not sure. I have one fob and one key card. I use the fob and wife uses the key card. So the problem exists regardless if there are 2 fobs or combination of them.
I have had 5 Lexus ES's and the system was great. Why or how this new infotainment system is supposed to be so great, I'm stumped. I truly don't feel it was something that was broke that needed fixing.
I have had 5 Lexus ES's and the system was great. Why or how this new infotainment system is supposed to be so great, I'm stumped. I truly don't feel it was something that was broke that needed fixing.
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Driver
Joined: Mar 2023
Posts: 63
Likes: 8
From: Or
I have a 2023 450h+ and it works fine 97% of the time. The 3% it doesn't connect. I've learned now to either not pull out of the garage until it loads. If not at home, I just power off and restart and it usually works.
My biggest complaint is the car doesn't know who the driver is. I'll get in and it says hello Lynda. Hello, my name isn't Lynda. But then if CarPlay connects, it's my wife's settings and not mine. None of the seat settings are right, the Apple iPhone is the wrong one, the Navigation doesn't have the favorites to display. This whole new Infotainment System and settings is the worst I've ever seen. Although I despised the mouse tracker in the older Lexus models, at least the system worked. NO Lexus dealer had one for me to demo or did I ever read anything about this system until I owned it. I probably would not have purchased the car had I known. And they seem to be reluctant to fix anything.
Just my opinion.
My biggest complaint is the car doesn't know who the driver is. I'll get in and it says hello Lynda. Hello, my name isn't Lynda. But then if CarPlay connects, it's my wife's settings and not mine. None of the seat settings are right, the Apple iPhone is the wrong one, the Navigation doesn't have the favorites to display. This whole new Infotainment System and settings is the worst I've ever seen. Although I despised the mouse tracker in the older Lexus models, at least the system worked. NO Lexus dealer had one for me to demo or did I ever read anything about this system until I owned it. I probably would not have purchased the car had I known. And they seem to be reluctant to fix anything.
Just my opinion.
Advanced
Joined: Mar 2023
Posts: 536
Likes: 218
From: Florida
My key fob IS linked. It works 95% of the time as it's supposed to. I truly feel its a system flaw with their first to the car is the driver thought process.
I drive 95% of the time. Not only drive but I'm in charge of locking the house up. So that means I'm the last one to arrive at the car. In addition we park inside the garage. A lot of times the wife forgets to lock the car even though it's inside the garage. We discovered if the car is left unlocked, the dang thing thinks it's the same driver who drove it last regardless of whose key is there. In addition to the above, we've learned that owning this car that chivalry is dead. I always open and close the door for my wife. We've discovered that by doing this, she is the first in the car with her key card. The car thinks she's the driver while I walk around to get in the car. By the time I get there and start the car, it shows Hello with my wife's name. So now I don't go open the door for her. I'm going to check this Settings/Profile swap that someone suggested above.
I drive 95% of the time. Not only drive but I'm in charge of locking the house up. So that means I'm the last one to arrive at the car. In addition we park inside the garage. A lot of times the wife forgets to lock the car even though it's inside the garage. We discovered if the car is left unlocked, the dang thing thinks it's the same driver who drove it last regardless of whose key is there. In addition to the above, we've learned that owning this car that chivalry is dead. I always open and close the door for my wife. We've discovered that by doing this, she is the first in the car with her key card. The car thinks she's the driver while I walk around to get in the car. By the time I get there and start the car, it shows Hello with my wife's name. So now I don't go open the door for her. I'm going to check this Settings/Profile swap that someone suggested above.
Instructor
Joined: Mar 2017
Posts: 856
Likes: 326
From: Illinois
Instructor
Joined: Mar 2017
Posts: 856
Likes: 326
From: Illinois
But yes - if you only had one fob, and just the one fob, the car can't get confused with profiles because there'd only be one - right?
Rookie
Joined: May 2022
Posts: 39
Likes: 23
From: MA
Instructor
Joined: Mar 2017
Posts: 856
Likes: 326
From: Illinois
Intermediate
Joined: Mar 2020
Posts: 437
Likes: 225
From: Canadian Pacific Coast
Anyway, I think like @Droid13 said, it might be anything or nothing. Issues like this are hard to really diagnose. Especially when several people with the same vehicle have differing experiences.
Could you have a car that has wonky hardware? Very possible.
Does my car act up, sometimes it does, but that's with the car play. Every other thing works pretty seamlessly. Other than the wireless charger which I pretend doesn't even exist in the car anyway as it only charges my iPhone 10% of the time.
Ami going to junk the car because of that? Not at all. For its primary functions of looking nice, being reliable, getting me from point A to point B, and being frugal on gas, it does all those things excellently. Maybe it's just the way I see vehicles in general. Anything over the basic functions is good.
Like someone above said, you'd be surprised to see how many other manufacturers have issues with their cars too, particularly the infotainment. I read a lot online about issues with infotainment, either Mercedes, BMW, Audi, they're all the same. Kia/Hyundai is the King of gimmicky IMHO.
It's all a matter of pick your poison; I've chosen Lexus.