I got t-boned by a teenager back in mid-September in my '19 F-Sport w/ 37K miles. She was driving an NX as well in the same color which was pretty strange. I had spent the weekend removing the JB4 Tuner, cleaning up the car inside/out and taking some pics to list it for sale on Monday. Accident happened on Sunday. Thankfully not banged up too bad myself. I was selling the car as I simply needed to decrease my stable some.

Took 42 days of being jerked around by at-fault party's insurance company. The first estimate was $13K which was absurdly low considering the amount of suspension damage. 2 weeks later the estimate is $20K and they tell me they are going to fix it. As you can imagine, I was not happy. After going back and forth with them for another few weeks they finally came to their senses and totaled it.

After 15yrs straight of owning a Lexus of some sort, I'm now Lexus free. Feels weird. haha

 

I can assure you - you'll be back (to Lexus) !

 

That does not look like a car that needs to be total, even with suspension damage but then again, car repair prices has gone up since the pandemic. Its a good thing that your insurance company is willing to total it, most insurance companies probably would not.

 

Probably not anytime soon. haha Still have my old Toyota MKIV though.

Damage was definitely worse in person...$15K in parts alone. I talked to the bodyshop guy he said there would likely be a few supplements once repairs were started.

I'm thrilled it was totaled as I wasn't looking forward to trying to sell it with a $20K accident tied to it. The fact parts are hard to come by right now also prolonged the need for a rental car. Adding that cost in along with advising them of a big Diminished Value claim I assured them would be coming if they tried to repair it was enough to make them total it.

 

Another side affect of the pandemic is that book value of used cars are way up. I punch in your car at KBB and the trade in value was $33,000, retail book value will like be about $3000 to $5000 more. I doubt labor would cost $18,000 to restore the car. As far as diminished value, the insurance companies has more lawyers than you do, you are unlikely to get a substantial diminished value pay back. Like I said before, your insurance company did you a big solid, do you mind sharing who your insurance company is?

 

This was all run through the at-fault party's insurance carrier which was surprisingly Progressive. The service was so bad from the get-go that they were probably afraid of a bad faith claim.

Being in the insurance business, having a bunch of staff counsel means nothing in the grand scheme of things. This is why you see accident lawyers on the TV every 5 minutes and your auto premiums continue to escalate every year.

 

I love the Progressive pitch woman Flo but I have not heard many good thing about Progress as a auto insurance company. You being an insurance insider know exactly which buttons to push to, its great that someone is sticking it to the insurance companies. I have been on a few short ends of insurance dealings, its always great when the customer wins one for a change.