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Stuck on Microphone Disabled Symbol

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Old Aug 22, 2019 | 09:13 AM
  #1  
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Default Stuck on Microphone Disabled Symbol

I bought new 2019 NX 300h last month and, sometimes Dashboard shows microphone disabled symbol , and I cannot do anything on the dashboard. It just stuck on that even back button does not work. Any explanation for that ? I am not sure but most of the time it occurred when Apple Carplay was on. I have to restart the car, than it goes away.
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Old Aug 22, 2019 | 12:40 PM
  #2  
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Same here. FM Radio no longer works after asking Waze for directions.
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Old Aug 24, 2019 | 05:03 AM
  #3  
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Call the dealer and ask to speak with the tech person at the dealership , they should be able to walk you thru any issues you have.
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Old Aug 30, 2019 | 12:50 PM
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Originally Posted by LEXatx
I bought new 2019 NX 300h last month and, sometimes Dashboard shows microphone disabled symbol , and I cannot do anything on the dashboard. It just stuck on that even back button does not work. Any explanation for that ? I am not sure but most of the time it occurred when Apple Carplay was on. I have to restart the car, than it goes away.
Same here - Any update ?
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Old Sep 3, 2019 | 03:00 PM
  #5  
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Originally Posted by slypx
Same here - Any update ?
haven't contacted the dealer, but I found out that it occurred with one app (online radio), if I exit the app, it went away, doing that for now, will contact dealer next month, not in a hurry as still it is under warranty. Also, apple carplay update is coming next month and if that fix the problem.

Last edited by LEXatx; Sep 3, 2019 at 03:01 PM. Reason: want to add
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Old Sep 19, 2019 | 12:16 PM
  #6  
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I’ve had this happen when plugged in for CarPlay too. I just unplug my phone and it goes back to normal. Then I plug my phone back into CarPlay. It seems that it happens when Siri takes over and there is a glitch when she doesn’t recognize a voice command. I’m hoping this gets fixed in the new iOS update.
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