Notices
NX - 1st Gen (2015-2021)

Exploding sun roof

Thread Tools
 
Search this Thread
 
Old Dec 16, 2016 | 07:02 AM
  #1  
Drtbk4ever's Avatar
Drtbk4ever
Thread Starter
Driver
 
Joined: Apr 2015
Posts: 115
Likes: 1
From: Alberta
Default Exploding sun roof

Hey Gang, I have a new one for you. Just got a call from my wife that on her way to work, her sun roof shattered. Don't know if the 2 weeks of -20 celsius weather had anything to do with it. Service advisor suggested it must have gotten clipped by a rock and in the frigid temperatures, shattered.

This is the first I heard of this so hopefully it will be covered under warranty.

​​​​​​​I'll update you as I can.
Reply
Old Dec 16, 2016 | 09:03 AM
  #2  
newskater's Avatar
newskater
Driver School Candidate
5 Year Member
 
Joined: Nov 2016
Posts: 35
Likes: 1
From: Florida
Default

Yow! Was she shook? I know I would be! Good luck!
Reply
Old Dec 16, 2016 | 09:05 AM
  #3  
djyoshi626's Avatar
djyoshi626
Pole Position
15 Year Member
iTrader: (5)
 
Joined: Mar 2007
Posts: 2,483
Likes: 8
From: Trance
Default

Is she okay? I've always worried about something like that happening...
Reply
Old Dec 16, 2016 | 09:56 AM
  #4  
Drtbk4ever's Avatar
Drtbk4ever
Thread Starter
Driver
 
Joined: Apr 2015
Posts: 115
Likes: 1
From: Alberta
Default

I picked up the car this morning from my wife's office and took it to our Lexus dealership. I expected the entire sun roof to be shattered but that wasn't the case.

I don't think she even heard it when it happened as we keep the sun shade pulled. She just noticed increased wind noise and saw the damage when she got to work.

So to answer your questions, no, she wasn't shook up and it didn't scare her. But wow was she upset once she saw that. Tears etc. This is her baby.

The Service Mgr had indicated that Lexus hasn't covered any of these sun roof failures that he has seen. Lexus Canada blames it on a rock hitting the sun roof. Not out of the realm of possibilities, but I sure would like to see Lexus Canada step up.





Last edited by Drtbk4ever; Dec 16, 2016 at 10:12 AM.
Reply
Old Dec 16, 2016 | 10:01 AM
  #5  
Drtbk4ever's Avatar
Drtbk4ever
Thread Starter
Driver
 
Joined: Apr 2015
Posts: 115
Likes: 1
From: Alberta
Default

You can't really tell this from the picture, but the sun roof has broken "outwards".
Reply
Old Dec 16, 2016 | 10:05 AM
  #6  
batchelor's Avatar
batchelor
Pit Crew
5 Year Member
Liked
Loved
 
Joined: Aug 2016
Posts: 240
Likes: 15
From: BC
Default

Hmm, that would have to be one heck of a rock, Flying gravel from vehicles shouldn't be able to do that.
Reply
Old Dec 16, 2016 | 10:15 AM
  #7  
newskater's Avatar
newskater
Driver School Candidate
5 Year Member
 
Joined: Nov 2016
Posts: 35
Likes: 1
From: Florida
Default

Lucky, wife wasn't harmed! Good luck with the replacement.
Reply
Old Dec 16, 2016 | 10:19 AM
  #8  
mjeds's Avatar
mjeds
Lexus Champion
 
Joined: Oct 2015
Posts: 2,424
Likes: 192
From: CA
Default

had this happen in my 1995 4Runner, same basic circumstances, multiple days of sub zero temps, and something hit the glass and boom shattered.
Reply
ClubLexus Stories

Celebrating Lexus & Toyota from Around the Globe

story-0

Toyota and Lexus Join Mille Miglia For The First Time

 Verdad Gallardo
story-1

Lexus NX 350h: A Fuel-Sipping Secret Hot Hatch???

 Michael S. Palmer
story-2

5 Best & 5 Worst Lexus Daily Drivers

 Joe Kucinski
story-3

Top 5 Hottest Lexus & Toyotas in 2026 (Hardest To Buy)

 Brett Foote
story-4

2026 Lexus IS 350 F Sport Review: The Last of Its Kind Still Rocks

 Michael S. Palmer
story-5

Top 10 Most Confusing Things Lexus Has Ever Done!

 Joe Kucinski
story-6

2026 Lexus ES Review: Lexus Re-Embraces Founding Principles

 Michael S. Palmer
story-7

10 Lexus Bargains That are Cheaper Than a New Toyota RAV4

 Joe Kucinski
story-8

8 Weirdest Things Lexus Has Ever Built

 Verdad Gallardo
story-9

10 Lexus Designs That Have Aged Like Fine Wine

 Verdad Gallardo
Old Dec 16, 2016 | 11:47 AM
  #9  
jim256's Avatar
jim256
Lead Lap
15 Year Member
Liked
 
Joined: Jul 2006
Posts: 561
Likes: 39
From: NC
Default

An ice chunk off a truck can really do some damage--looks like you've had some snow.
Reply
Old Dec 16, 2016 | 12:06 PM
  #10  
typocl's Avatar
typocl
Instructor
 
Joined: Jan 2015
Posts: 785
Likes: 37
From: CA
Default

I doubt Lexus would replace it under warranty, most likely something hit it just right. But depending on the cost and your insurance deductible, it may be cheaper to make a claim. They usually don't raise rates for something like this.
Reply
Old Dec 16, 2016 | 03:09 PM
  #11  
Drtbk4ever's Avatar
Drtbk4ever
Thread Starter
Driver
 
Joined: Apr 2015
Posts: 115
Likes: 1
From: Alberta
Default

Typocl, you are correct. Lexus wil not replace it under warranty. Cost to replace is about $840. We will look into our insurance deductible and make a decision on tha. Think I went with a higher deductible to reduce premium, so likely isn't worth the hassle with insurance. But will investigate regardless.

Thanks for the support
Reply
Old Dec 16, 2016 | 04:50 PM
  #12  
corradoMR2's Avatar
corradoMR2
The pursuit of F
15 Year Member
Photogenic
Liked
Loved
 
Joined: Jul 2006
Posts: 8,296
Likes: 303
From: Toronto, Canada
Default

A quick search in the IS forum and I couldn't find it. I could have sworn I saw a couple of IS (and/or ES) owners with the same "sudden shatter" issue with their sunroofs, over the years. It's not impossible but difficult to prove unfortunately.
Reply
Old Dec 16, 2016 | 05:32 PM
  #13  
Pinhead's Avatar
Pinhead
Driver
 
Joined: Oct 2015
Posts: 183
Likes: 1
From: Newport Beach, Ca
Default

I've heard of the sunroof exploding/shattering across all kinds of cars before from friends. From a BMW M3 to a Audi RS4 and now Lexus, and every time nobody knows why it exploded/shattered. All just driving down the road and all of a sudden "boom". Didn't hit anything no damage to anywhere just exploded. Very weird and I don't think its a Lexus specific thing.

I would say they're probably freak accidents that happen so rare we'll never know why
Reply
Old Dec 17, 2016 | 02:05 PM
  #14  
Joelinnh's Avatar
Joelinnh
Driver School Candidate
 
Joined: May 2016
Posts: 21
Likes: 2
From: New Hampshire
Default

Originally Posted by Drtbk4ever
Hey Gang, I have a new one for you. Just got a call from my wife that on her way to work, her sun roof shattered. Don't know if the 2 weeks of -20 celsius weather had anything to do with it. Service advisor suggested it must have gotten clipped by a rock and in the frigid temperatures, shattered.

This is the first I heard of this so hopefully it will be covered under warranty.

I'll update you as I can.

glad ad she is ok. It's just money best case!
Reply
Old Dec 18, 2016 | 04:07 PM
  #15  
computerwi's Avatar
computerwi
Advanced
15 Year Member
Liked
Loved
 
Joined: Jun 2009
Posts: 643
Likes: 52
From: Alberta
Default

Good to hear she's ok.

I'm surprised the sunroof doesn't cost more than $840 to replace to be honest. I've heard of sunroofs mysteriously shattering in other vehicles before too but I'm inclined to think that something hit them just right. Stress-induced breakage would be incredibly difficult to prove.

With the way insurance works in Alberta, it's probably better in the long-term for your premiums to just pay it out of pocket.
Reply



All times are GMT -7. The time now is 07:08 PM.

story-0
Toyota and Lexus Join Mille Miglia For The First Time

Slideshow: A five-car lineup spanning more than five decades of Toyota performance and engineering will tackle one of Italy's most celebrated automotive routes.

By Verdad Gallardo | 2026-06-15 16:53:16


VIEW MORE
story-1
Lexus NX 350h: A Fuel-Sipping Secret Hot Hatch???

Slideshow: a quick review of the 2026 Lexus NX 350h F Sport Handling

By Michael S. Palmer | 2026-06-18 14:36:21


VIEW MORE
story-2
5 Best & 5 Worst Lexus Daily Drivers

Slideshow: The 5 best and 5 worst Lexus daily drivers

By Joe Kucinski | 2026-06-15 11:14:58


VIEW MORE
story-3
Top 5 Hottest Lexus & Toyotas in 2026 (Hardest To Buy)

These five Lexus and Toyota models are the most sought-after on the market right now.

By Brett Foote | 2026-06-15 10:47:52


VIEW MORE
story-4
2026 Lexus IS 350 F Sport Review: The Last of Its Kind Still Rocks

Slideshow: the 2026 IS 350 isn't all that new, and that's why we love it!

By Michael S. Palmer | 2026-06-04 14:35:23


VIEW MORE
story-5
Top 10 Most Confusing Things Lexus Has Ever Done!

Slideshow: 10 most confusing things Lexus has ever done.

By Joe Kucinski | 2026-06-04 09:40:55


VIEW MORE
story-6
2026 Lexus ES Review: Lexus Re-Embraces Founding Principles

Slideshow: Our First-Drive Review of the 2026 Lexus ES!

By Michael S. Palmer | 2026-05-29 20:30:16


VIEW MORE
story-7
10 Lexus Bargains That are Cheaper Than a New Toyota RAV4

Slideshow: 10 Lexus bargain that are cheaper than a new Toyota.

By Joe Kucinski | 2026-05-20 10:28:20


VIEW MORE
story-8
8 Weirdest Things Lexus Has Ever Built

Slideshow: From hoverboards to luxury yachts, these are the strangest projects Lexus has ever attached its badge to.

By Verdad Gallardo | 2026-05-16 11:34:36


VIEW MORE
story-9
10 Lexus Designs That Have Aged Like Fine Wine

Slideshow: Some luxury cars chase trends, but these Lexus models look better now than they did when they first rolled into showrooms.

By Verdad Gallardo | 2026-05-06 17:58:29


VIEW MORE