Bad experience with A+ Wheel repair and Detailing (pics)
04-25-10, 08:10 PM
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Bad experience with A+ Wheel repair and Detailing (pics)
This place goes by A+ detailing and A+ wheel repair and detailing, they are located across the street from fairfax hooters.
http://www.aplusdetailing.com/
10407 Fairfax Blvd. (Lee Highway)
Fairfax, VA 22030
703-273-7370
Monday-Friday 9:00AM - 7:00PM
Saturday 9:00AM - 6:00PM
Short version: They did about 10% of the work i paid them to do and gave me 101 excuses on why they didnt do what i asked them to do. aka i got pwned
long version:
I stopped by and asked him if they can re-clear my wheels, they said no can do since they cant clear over machined/polished surfaces.
Then I asked them to take my 3 piece wheels apart and polish the centers, they said they can do that and sure thing, and quoted me $500 for 4 wheels, reason being that its going to take them all day to take my wheels apart. I said fine, because i couldnt take the wheels apart myself.
I leave and come back on thursday to drop off the tires and check on the progress, I see 1 wheel that they were working on and has bare aluminum spots on clear coat and i asked them that when its done is it going to be even, they said yes, so i left.
friday afternoon they call me and tell me my wheels are ready for pickup, I come.
heres is what they did:
- sanded down my oxidized parts of the wheel clearcoat and applied compound on it.
- rubbed compound on my outer lip (I never told them to touch the lip)
heres what they didnt do, that i asked them to do: they did NOT
- take my wheels apart
- repaint the centers
- buff the surface evenly
basically they did not do anything i asked them to do.
the owner told me that the torque bolts are on there too tight, he told me that they are 3 piece wheels therefore impossible to take apart, he told me the bare aluminum spots will blend in with the clearcoated spots.
after asking him a bunch of times and telling him what i want, he kept telling me thats not what i want and what he did is the best job anyone can do.
clearcoat still on there (and still oxidized)
http://www.aplusdetailing.com/
10407 Fairfax Blvd. (Lee Highway)
Fairfax, VA 22030
703-273-7370
Monday-Friday 9:00AM - 7:00PM
Saturday 9:00AM - 6:00PM
Short version: They did about 10% of the work i paid them to do and gave me 101 excuses on why they didnt do what i asked them to do. aka i got pwned
long version:
I stopped by and asked him if they can re-clear my wheels, they said no can do since they cant clear over machined/polished surfaces.
Then I asked them to take my 3 piece wheels apart and polish the centers, they said they can do that and sure thing, and quoted me $500 for 4 wheels, reason being that its going to take them all day to take my wheels apart. I said fine, because i couldnt take the wheels apart myself.
I leave and come back on thursday to drop off the tires and check on the progress, I see 1 wheel that they were working on and has bare aluminum spots on clear coat and i asked them that when its done is it going to be even, they said yes, so i left.
friday afternoon they call me and tell me my wheels are ready for pickup, I come.
heres is what they did:
- sanded down my oxidized parts of the wheel clearcoat and applied compound on it.
- rubbed compound on my outer lip (I never told them to touch the lip)
heres what they didnt do, that i asked them to do: they did NOT
- take my wheels apart
- repaint the centers
- buff the surface evenly
basically they did not do anything i asked them to do.
the owner told me that the torque bolts are on there too tight, he told me that they are 3 piece wheels therefore impossible to take apart, he told me the bare aluminum spots will blend in with the clearcoated spots.
after asking him a bunch of times and telling him what i want, he kept telling me thats not what i want and what he did is the best job anyone can do.
clearcoat still on there (and still oxidized)
04-26-10, 12:36 PM
#7
the owner told me that the torque bolts are on there too tight, he told me that they are 3 piece wheels therefore impossible to take apart, he told me the bare aluminum spots will blend in with the clearcoated spots.
Since when??? Isn't this one of the ADVANTAGES of a multipiece wheel design. While you/I may not be able to do so with conventional tools, a certified wheel shop should have been able to do so. The work that guy did looks horrible. Stop payment is def in order. Do you have any before pics of the wheels prior to the work being done? Aluminum spots blending in with the clear coars,,, I could not stop LOL'ing at this statement. The guy is a moron.
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05-20-10, 02:13 PM
#13
Lexus Test Driver
I hate when people say that they can do something just to take ur money then U have to go thru the hassle of fighting them over it to get ur money back I feel ur pain brother
05-30-10, 07:06 AM
#15
Lexus Test Driver
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It's ok. If they don't resolve this, nobody from the lexus community will ever go there. EVER.
sticky this
PS: I've taking apart my 3 piece wheels several times with hand tools and bolted them back with a torque wrench.
sticky this
PS: I've taking apart my 3 piece wheels several times with hand tools and bolted them back with a torque wrench.