Originally Posted by mitsuguy

There are others I'm sure, I just can't think of...

I will tell you this, somewhat recently, I did ask a lady why she wanted an oil change - I was asking her what type of oil she wanted, asked what type of driving she did, and she responded with, oh, I've just never changed the oil in this truck... it was a 4.7L Toyota Tundra, 2002 model... Assuming she just bought it, I asked how long she had had the truck, to which I was told, "since new" Meaning, she had 5 years and 42000 miles on the original oil.... there was only about 3 quarts in the crank case, and was starting to smoke...

what an idiot...

truth is, as a shop service manager, it's very hard to trust customers, so you get as much information as possible - customers lie, they leave out important information all the time - which I don't understand, it's like they feel guilty about something and don't want us to find out, where all we are trying to do is help...

Originally Posted by gumbyslex

ok guys. so im ready to change my sensor that went out..., the only problem is that i dont know which one exactly it is that i have to change... its the bank 1 sensor 2 on the 02 is300 model...can anyone help me out and tell me if its the one under the sear or before the cat conv..