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2014 LS460 lease

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Old 04-04-16, 04:00 PM
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litesoarer
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Originally Posted by orys
Well the dealer just called me and told me the deal is off... they made a mistake on the price.... This is after they ran my credit and got me approved.... I am furious to say the least and told the manager I will complain Lexus North America. Can a dealer post a deal, get you approved and pull the deal off? Isn't there some law about honoring deals?
Did you put down a deposit and get anything in writing?
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Old 04-04-16, 04:10 PM
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Originally Posted by litesoarer
Did you put down a deposit and get anything in writing?
No just texts from the sales person with photos of the red tag sale with the price clearly written.
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Old 04-04-16, 05:06 PM
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I'm surprised they ran your credit and you don't have any further documentation.
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Old 04-04-16, 06:37 PM
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Originally Posted by Dr. Jekyll
I'm surprised they ran your credit and you don't have any further documentation.
They asked me to 'lock the deal' and fill out the application online...
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Old 04-04-16, 08:06 PM
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Eek! I wonder what numbers they had plugged in. If it had been true, that would really have been a steal. I would be most upset by the fact they ran my credit. But, I'm a stickler about such things.
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Old 04-04-16, 08:08 PM
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Originally Posted by mattchk
Eek! I wonder what numbers they had plugged in. If it had been true, that would really have been a steal. I would be most upset by the fact they ran my credit. But, I'm a stickler about such things.
I am upset and feel that they need to honor the deal they quoted me. I am calling Lexus tomorrow....
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Old 04-04-16, 08:21 PM
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Originally Posted by orys
I am upset and feel that they need to honor the deal they quoted me. I am calling Lexus tomorrow....
I hear you on being frustrated and upset but here's my thoughts. That deal is nowhere close to being realistic. I think if it was closer to the actual deal it should've been they might honor it so don't get your hopes up because I'm sure it's far off. You might not want to insist on them honoring the deal and instead ask them to make some sort of goodwill adjustment towards the purchase or lease of another vehicle.
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Old 04-04-16, 08:40 PM
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Originally Posted by Dr. Jekyll
I hear you on being frustrated and upset but here's my thoughts. That deal is nowhere close to being realistic. I think if it was closer to the actual deal it should've been they might honor it so don't get your hopes up because I'm sure it's far off. You might not want to insist on them honoring the deal and instead ask them to make some sort of goodwill adjustment towards the purchase or lease of another vehicle.
Are you an attorney? You might be right, but this is embarrassing for Lexus. The dealership approached me as a previous customer, offered me the car over several texts at the price, had it online at that price, told me to apply right away as it might be gone tomorrow, ran my credit to put car on hold, and then cancelled the deal. Never happened to me in my life and I have bought maybe 20 cars... Very unprofessional.
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Old 04-04-16, 09:09 PM
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Originally Posted by orys
I am upset and feel that they need to honor the deal they quoted me. I am calling Lexus tomorrow....
Post the name of the dealership
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Old 04-04-16, 09:27 PM
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I thought that sounded too good to be true.

It's a business, here not going to loose money on a car to honor something they told you. Mistakes happen.
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Old 04-04-16, 09:36 PM
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Originally Posted by SW15LS
I thought that sounded too good to be true.

It's a business, here not going to loose money on a car to honor something they told you. Mistakes happen.
Actually, they may as a goodwill. Heads may roll for it though. 🐍
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Old 04-04-16, 09:49 PM
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Originally Posted by ryanSC300lover
Post the name of the dealership
Lexus of Woodland Hills
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Old 04-04-16, 09:50 PM
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Originally Posted by SW15LS
I thought that sounded too good to be true.

It's a business, here not going to loose money on a car to honor something they told you. Mistakes happen.
You're probably right. Worth trying though...
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Old 04-04-16, 09:50 PM
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Originally Posted by orys
Lexus of Woodland Hills
Not a tiny bit surprised

One of the worst dealerships known


9 Lexus cars for me
They try to screw me once years ago too
I reported them to BBB
And Lexus NA
And filed formal complaint
Last edited by Nospinzone; 04-05-16 at 07:54 AM. Reason: language
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Old 04-04-16, 09:54 PM
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Originally Posted by litesoarer
Actually, they may as a goodwill. Heads may roll for it though. 🐍
That dealership isn't run well. They need new management.
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