Extended warranty recommendations
I recently bought a 2008 LS400 CPO. All CPO automatically come with 3 yrs/100k warranty, I purchased an extra 3 yrs. It is from the date I bought the car. The mileage is total mileage on the car, but the duration of the warranty is from when I bought the car. So I am covered for 6 years from when I bought the car, or 100k total miles.
Lead Lap
Joined: Feb 2002
Posts: 446
Likes: 1
From: Golden, CO
Believe if you re-look at dormie's original post he bought an 8 year 75,000 mile warranty for the $1765. Minus the original factory 4 year warranty period would give him the additional 4 years of warranty coverage he is touting.
You are correct in that the extended warranty is somewhat misleading in that the extended warranty period does include the original 48 month factory warranty period and mileage from day one of purchase.
You are correct in that the extended warranty is somewhat misleading in that the extended warranty period does include the original 48 month factory warranty period and mileage from day one of purchase.
I took Ford to small claims court about their "extended" warranty claim many moons ago.
Ford called it a 4-year 'extended' warranty. I presented my case then the judge asked the Ford rep what he thought 'extended' meant...mumble, mumble.
The judge then said 'to me 'extended' means beyond the original warranty...why would anyone want to pay for redundant coverage in the first year or two?'
He found in my favor and Ford had to replace the tranny and motor mounts on my Taurus...under warranty.
Whit
Pit Crew
Joined: Oct 2008
Posts: 237
Likes: 22
From: WA (formerly: KY)
If you have not had the VSR done yet, then I definitely recommend purchasing the Platinum Warranty BEFORE getting the VSR done.
I contacted Lexus USA and confirmed the following:
If you have the Platinum Warranty and then have the VSR done, Lexus, USA will send you a $500 gift card to be used for parts or service at your Lexus dealer, along with a $1500 coupon valid for one year, towards the purchase of a new Lexus. (This is basically equivalent to getting a discount of $500 off the cost of the Platinum Warranty).
I contacted Lexus USA and confirmed the following:
If you have the Platinum Warranty and then have the VSR done, Lexus, USA will send you a $500 gift card to be used for parts or service at your Lexus dealer, along with a $1500 coupon valid for one year, towards the purchase of a new Lexus. (This is basically equivalent to getting a discount of $500 off the cost of the Platinum Warranty).
Customers that already have an active VSA with LFS at the time the recall was issued will instead receive a $500 gift card from Lexus that can be used towards future service and parts
I find this hard to believe, since I've seen no mention of it in any of the materials I've read. Can others confirm this? No offense, but that just sounds too good to be true. I guess I'm just a bit skeptical of warranty offers in general.
Pit Crew
Joined: Oct 2008
Posts: 237
Likes: 22
From: WA (formerly: KY)
Originally Posted by Lexus Customer Satisfaction via email:
I am sorry if my previous response did not answer your specific question. The information that I provided previously is accurate. Customers who have an active VSA at the time the recall was issued will receive a $500 gift card for service instead. If you do not have an active VSA at that time, you will receive a complimentary Powertrain VSA. If you are concerned that you received the complimentary Powertrain VSA in error, please contact the LFS Customer Service Center at 1-800-448-1505 to provide proof that you have an active VSA. If you have any additional questions, or would like to discuss this matter further, please contact us at 1-800-255-3987. I apologize for any inconvenience this may cause you.
Driver School Candidate
Joined: Nov 2010
Posts: 44
Likes: 0
From: TX
I also contacted customer service and confirmed that although I purchased the vehicle and the service contract after the official start of the recall, I would still receive the $500 gift card if I get the VSR service done.
Pit Crew
Joined: Jan 2010
Posts: 174
Likes: 0
From: Texas
Just purchased a 7/100 extended warranty from Jerry Johnson at Midwest toyota for $2040. Best price anywhere. In Houston the closest toyota dealership price was $1000 more. He was very nice and helpful.
1-800-530-5789
jarm
1-800-530-5789
jarm
Pit Crew
Joined: Oct 2008
Posts: 237
Likes: 22
From: WA (formerly: KY)
I can second that; I bought the 8yr/75k warranty from him last month for $1765. I couldn't have asked for a nicer person to deal with. My VSR work is scheduled for the week prior to Christmas, so expecting the $500 gift card to further sweeten the deal.
Lead Lap
Joined: Jul 2010
Posts: 4,785
Likes: 154
From: The South
i got mine through my credit union. $1000 with zero dedutible and covers bumper to bumper except normal replacement items like brake pads, wipers, etc. I'm good to 104K miles! Credit Union backs the company so if I have any issues, they will deal with it for me but that is not expected. Lexus Warranty may be "less hassle" though since it is not 3rd party
Driver
Joined: Jan 2004
Posts: 102
Likes: 0
From: Arizona
extended warranty - not worth it...
"Yep...I did the same thing. Don't forget to mention that if you do not use the extended warranty, you get a full refund. That is what my contract with Lexus states. Not a bad deal for the peace of mind. "
Think twice about this type of warranty. Let's say you pay $2000 for the warranty and you have a claim of $100 worth of work...What are you going to do? Should you claim the warranty knowing that your $2000 is going to Lexus pocket? or should you not claim the warrenty work and just pay from your own pocket and hope that this is the last warranty work you need and get the $2000 back some day? It has a very strong build-in incentive for owner not to claim small repair unless you already has one major repair covered under the extended warranty... Best case scenario for Lexus is that they take you $2000, have free use of the money for 8 years (or whatever the length of the coverage the extended warrenty) and just return the money to you... Today an AA coporation need to pay about 5%- 6% for junior unsecured bond and you just hand them $2000 without asking for any interest. So over the 8 years period, they just save about $800+ of interest that they would have to pay to the bond holder.
Think twice about this type of warranty. Let's say you pay $2000 for the warranty and you have a claim of $100 worth of work...What are you going to do? Should you claim the warranty knowing that your $2000 is going to Lexus pocket? or should you not claim the warrenty work and just pay from your own pocket and hope that this is the last warranty work you need and get the $2000 back some day? It has a very strong build-in incentive for owner not to claim small repair unless you already has one major repair covered under the extended warranty... Best case scenario for Lexus is that they take you $2000, have free use of the money for 8 years (or whatever the length of the coverage the extended warrenty) and just return the money to you... Today an AA coporation need to pay about 5%- 6% for junior unsecured bond and you just hand them $2000 without asking for any interest. So over the 8 years period, they just save about $800+ of interest that they would have to pay to the bond holder.
Driver School Candidate
Joined: Jan 2011
Posts: 34
Likes: 0
From: MN
If you have not had the VSR done yet, then I definitely recommend purchasing the Platinum Warranty BEFORE getting the VSR done.
I contacted Lexus USA and confirmed the following:
If you have the Platinum Warranty and then have the VSR done, Lexus, USA will send you a $500 gift card to be used for parts or service at your Lexus dealer, along with a $1500 coupon valid for one year, towards the purchase of a new Lexus. (This is basically equivalent to getting a discount of $500 off the cost of the Platinum Warranty).
If you do not have the Platinum warranty before you have the VSR done, Lexus will give you a 6 yr, 100,000 mile powertrain only warranty and the $1500 coupon.
FYI, I received my VSR recall letter this past Monday and on Thursday purchased my Platinum Warranty from Jerry Johnson. Once I receive the Platinum Warranty documents, I will call my dealer and schedule the VSR.
I can confirm what "dormie" said in his reply above- I checked the three highly recommended warranty sellers and Jerry Johnson offered the best price. He was very easy to deal with and returned my telephone calls promptly.
Reminder: All the warranties are based from the date the car was originally sold to the first retail customer.
I contacted Lexus USA and confirmed the following:
If you have the Platinum Warranty and then have the VSR done, Lexus, USA will send you a $500 gift card to be used for parts or service at your Lexus dealer, along with a $1500 coupon valid for one year, towards the purchase of a new Lexus. (This is basically equivalent to getting a discount of $500 off the cost of the Platinum Warranty).
If you do not have the Platinum warranty before you have the VSR done, Lexus will give you a 6 yr, 100,000 mile powertrain only warranty and the $1500 coupon.
FYI, I received my VSR recall letter this past Monday and on Thursday purchased my Platinum Warranty from Jerry Johnson. Once I receive the Platinum Warranty documents, I will call my dealer and schedule the VSR.
I can confirm what "dormie" said in his reply above- I checked the three highly recommended warranty sellers and Jerry Johnson offered the best price. He was very easy to deal with and returned my telephone calls promptly.
Reminder: All the warranties are based from the date the car was originally sold to the first retail customer.
Lexus Fanatic
Joined: Sep 2007
Posts: 22,608
Likes: 105
From: Waiting for next track day
I got my warranty for my GS through Troy Dietrich from Toyota of Greenfield in Massachusetts . I got a quote from hm for the big daddy warranty the platinum 8 yr 125k Lexus VSA for $2600. Seems a solid amount higher than what I am hearing here but nobody went for the max coverage. Even he told me that this would cause a big jump when you go from 100k to 125k coverage
Pit Crew
Joined: Oct 2008
Posts: 237
Likes: 22
From: WA (formerly: KY)
Now I'm curious if this card can be used anywhere Visa is accepted, but so as not to re-direct this thread, see that topic here, starting with post #60: