Notices
LC Model (2018-present)

Screen scratch

Thread Tools
 
Search this Thread
 
Old Nov 20, 2020 | 11:50 AM
  #1  
hoonose's Avatar
hoonose
Thread Starter
Intermediate
 
Joined: Aug 2018
Posts: 395
Likes: 85
From: az
Default Screen scratch

My never ending fear is dealer damage whenever my car is serviced. And I have had more than my share in my life and now with my LC. This time a scratch on the screen. Anyone know how big a deal it is to replace? Or if there is any remedy I can physically apply to lessen the obvious?


Reply
Old Nov 20, 2020 | 12:20 PM
  #2  
355F1's Avatar
355F1
Pole Position
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2010
Posts: 2,649
Likes: 1,411
Default

OMFG.

Go back to the dealer immediately and complain.

Which dealer was it here in AZ?
Reply
Old Nov 20, 2020 | 02:02 PM
  #3  
hoonose's Avatar
hoonose
Thread Starter
Intermediate
 
Joined: Aug 2018
Posts: 395
Likes: 85
From: az
Default

Originally Posted by 355F1
OMFG.

Go back to the dealer immediately and complain.

Which dealer was it here in AZ?
210 miles away from me. Superstition in Mesa. They flat bed it back and forth, so risks are high. It was in for the fuel pump recall.

Also to repair the bottom of the front end from previous flat bed scrapes. And then when they tried to send it back, this time in an enclosed carrier, they scratched the driver's side skirt. So it was in with them for like 3 weeks.

I'm patient, forgiving and have low blood pressure.
Reply
Old Nov 21, 2020 | 07:15 AM
  #4  
guanche2k9's Avatar
guanche2k9
Advanced
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2017
Posts: 742
Likes: 330
From: FL
Default

I'd go ape**** on them.
Reply
Old Nov 21, 2020 | 07:44 AM
  #5  
hoonose's Avatar
hoonose
Thread Starter
Intermediate
 
Joined: Aug 2018
Posts: 395
Likes: 85
From: az
Default

Originally Posted by guanche2k9
I'd go ape**** on them.
If I don't soon hear back from the dealer, I'll go to Lexus and see about it being replaced at my home.
Reply
Old Nov 21, 2020 | 09:06 AM
  #6  
winterturb's Avatar
winterturb
Lead Lap
 
Joined: Apr 2016
Posts: 512
Likes: 169
From: Alberta
Default

Sounds like OP has the right disposition. It’s a scratch. The screen can and should be replaced. No sense going ape on anyone.

It is a substantial scratch and shouldn’t happen during a service call but it did and time to deal with it in a grown up manner, which woulda like the OP is doing.

goes to remind us all to look the car over after it’s been in for some work, or Valet Parked.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Teamslo
RC F (2015-present)
22
Jul 16, 2021 12:43 PM
MickeyS
GX - 2nd Gen (2010-2023)
4
Jun 21, 2015 08:00 AM
steveo55
IS - 3rd Gen (2014-present)
18
Dec 27, 2014 03:42 PM
Phil
LX - 1st and 2nd Gen (1996-2007)
1
Jan 23, 2002 08:33 PM
Phil
LS - 1st and 2nd Gen (1990-2000)
1
Jan 19, 2002 05:58 PM




All times are GMT -7. The time now is 02:09 AM.

story-0
Toyota and Lexus Join Mille Miglia For The First Time

Slideshow: A five-car lineup spanning more than five decades of Toyota performance and engineering will tackle one of Italy's most celebrated automotive routes.

By Verdad Gallardo | 2026-06-15 16:53:16


VIEW MORE
story-1
Lexus NX 350h: A Fuel-Sipping Secret Hot Hatch???

Slideshow: a quick review of the 2026 Lexus NX 350h F Sport Handling

By Michael S. Palmer | 2026-06-18 14:36:21


VIEW MORE
story-2
5 Best & 5 Worst Lexus Daily Drivers

Slideshow: The 5 best and 5 worst Lexus daily drivers

By Joe Kucinski | 2026-06-15 11:14:58


VIEW MORE
story-3
Top 5 Hottest Lexus & Toyotas in 2026 (Hardest To Buy)

These five Lexus and Toyota models are the most sought-after on the market right now.

By Brett Foote | 2026-06-15 10:47:52


VIEW MORE
story-4
2026 Lexus IS 350 F Sport Review: The Last of Its Kind Still Rocks

Slideshow: the 2026 IS 350 isn't all that new, and that's why we love it!

By Michael S. Palmer | 2026-06-04 14:35:23


VIEW MORE
story-5
Top 10 Most Confusing Things Lexus Has Ever Done!

Slideshow: 10 most confusing things Lexus has ever done.

By Joe Kucinski | 2026-06-04 09:40:55


VIEW MORE
story-6
2026 Lexus ES Review: Lexus Re-Embraces Founding Principles

Slideshow: Our First-Drive Review of the 2026 Lexus ES!

By Michael S. Palmer | 2026-05-29 20:30:16


VIEW MORE
story-7
10 Lexus Bargains That are Cheaper Than a New Toyota RAV4

Slideshow: 10 Lexus bargain that are cheaper than a new Toyota.

By Joe Kucinski | 2026-05-20 10:28:20


VIEW MORE
story-8
8 Weirdest Things Lexus Has Ever Built

Slideshow: From hoverboards to luxury yachts, these are the strangest projects Lexus has ever attached its badge to.

By Verdad Gallardo | 2026-05-16 11:34:36


VIEW MORE
story-9
10 Lexus Designs That Have Aged Like Fine Wine

Slideshow: Some luxury cars chase trends, but these Lexus models look better now than they did when they first rolled into showrooms.

By Verdad Gallardo | 2026-05-06 17:58:29


VIEW MORE