Following a recent inspection at the dealership’s service department, the service advisor identified abnormal inner edge wear on all four tires. Upon further investigation, it was confirmed that the toe was out of specification on both the front and rear wheels. The service advisor recommended replacing all four tires and performing a 4-wheel alignment. He noted that it was unusual for all four wheels to be out of alignment, especially considering the vehicle has fewer than 10,000 miles, suggesting that the vehicle was misaligned directly from the manufacturer.

As a responsible vehicle owner, I have fulfilled my obligation by promptly raising this issue with Lexus professionals. I brought the car in as soon as I noticed an abnormal noise and change in driving quality. In addition, I have had all regularly scheduled maintenance performed by Lexus-trained technicians at the dealership. Despite my adherence to Lexus' maintenance guidelines, this issue was neither identified nor addressed during my previous service visits.

It is evident that the root cause of the abnormal tire wear was a manufacturing defect that should have been detected during Lexus’ quality assurance process before I purchased the vehicle. Furthermore, the failure to identify the misalignment during routine maintenance reflects a lapse in the service quality I expect from a premium brand like Lexus.

I appreciate that Lexus Corporate has agreed to cover the alignment cost of $179.95, but I find it unacceptable that Lexus will not cover the $2,285.08 cost for tire replacement and installation. Given the clear connection between the misalignment from the factory and the resulting tire damage, Have anyone else had alignment issues on their new LC 500? I would advise anyone planning on buying a new LC 500 to have the dealership check all 4 wheel alignment before purchasing.

 

I call BS on Lexus. They own you 4 new tires. Or the dealer does that you bought it from.

 

$2,285.08 is way out of line for tires and installation. I replaced all my tires with 255/40/21 and 295/35/21 Michelin PS4S six months ago, my cost was $1K.

I had a four wheel alignment at the same time.

Lou

 

Did you have the tires replaced at the Lexus dealership?

 

^^^^No Way - I used Discount Tire

Lou

 

If you paid $1k for 4 of these tires, please let us know who sells them for this.
The cheapest I found online is around $500/tire for the stock size.

 

If there is no error in the post, I think you got the best price in the Western Hemisphere!

 

I would demand Lexus cover the tires. Involve Lexus corporate if you haven't already.

As for them so nicely covering your alignment... Well that's part of the basic warranty anyway so they aren't doing you a favor by covering that, it is a warranty repair for the first year if alignment is out of spec.

 

Very curious what kind of hookup you have getting you 50% off these tires. They are $445-485 each at the sizes you mentioned on tire rack and at OEM sizes they are $500 each.

$2300 is not far off what I'm seeing online at all retailers, including discount tire.

 

$1k????? I think you're mistaken unless your last name is Michelin.

 

OPPS - Guys, you are right. I just checked my receipt - my mind must be playing games on me It was @2K

Sorry for the confusion and sorry I posted FUD

Lou

 

What is the average replacement mileage for the LC tires?