ISF finally eligible for sticky dash panel replacement as of Oct 1, 2018
09-29-18, 06:36 AM
#16
Moderator
Wow, all the way up to 2014? How did that not get resolved in production.
warning to you, my 350 dash and door panels were replaced. Looks good. I now have an unfixable rattle in the dash when the temperature drops. In the end, I’d do it again, but it’s annoying. We can’t find the problem. Back to dealer 3 times.
warning to you, my 350 dash and door panels were replaced. Looks good. I now have an unfixable rattle in the dash when the temperature drops. In the end, I’d do it again, but it’s annoying. We can’t find the problem. Back to dealer 3 times.
09-29-18, 01:01 PM
#18
09-29-18, 01:52 PM
#19
Tech Info Resource
iTrader: (2)
You will never get a letter. It isn't a recall. It's an "extended warranty" for customers who demonstrate they have the issue. If you don't have sticky panels (like me, my car never sits in the sun for any extended period), you'll never get this covered unless you have a really good relationship with a Lexus SA. Again, you won't get a letter. It isn't a recall and it never will be.
09-29-18, 01:59 PM
#20
You will never get a letter. It isn't a recall. It's an "extended warranty" for customers who demonstrate they have the issue. If you don't have sticky panels (like me, my car never sits in the sun for any extended period), you'll never get this covered unless you have a really good relationship with a Lexus SA. Again, you won't get a letter. It isn't a recall and it never will be.
Q2: What is Lexus going to do?
A2: Lexus will send, starting in October 2018, an owner notification by first class mail advising owners of this Customer Support Program.
...
A2: Lexus will send, starting in October 2018, an owner notification by first class mail advising owners of this Customer Support Program.
...
09-29-18, 02:08 PM
#21
Driver School Candidate
Hallelujah hallelujah hallelujah!!!! Was planning a trip to an upholstery shop to see if they could wrap my door panels. When I bought the car I thought the previous owner's dog had chewed them up. I've had the car for a few months now and realized how easy they are to mar up.
09-29-18, 02:26 PM
#22
Tech Info Resource
iTrader: (2)
The following users liked this post:
dannyk8232 (10-02-18)
09-29-18, 03:09 PM
#23
Hallelujah hallelujah hallelujah!!!! Was planning a trip to an upholstery shop to see if they could wrap my door panels. When I bought the car I thought the previous owner's dog had chewed them up. I've had the car for a few months now and realized how easy they are to mar up.
The following users liked this post:
dannyk1113 (12-10-21)
09-29-18, 03:10 PM
#24
I wonder what they will constitute as “sticky/cracked”. I have areas in my door panels that look melted and not cracked. It’s sticky but that is relative too. They can just say it’s dirty right?
09-29-18, 04:21 PM
#25
Tech Info Resource
iTrader: (2)
The examples of damaged panels are in the PDF I attached.
09-29-18, 04:39 PM
#27
Tech Info Resource
iTrader: (2)
If your car doesn't qualify for this, I don't know what would. I remember the last time I saw it, and it was really looking beat up.
