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Fixed touchscreen, but now navigation is broken

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Old Nov 14, 2015 | 06:27 PM
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Default Fixed touchscreen, but now navigation is broken

Hi Guys, I have a small problem. About a month ago my touchscreen stopped working. After searching the forums I found the post called Frozen Navigation Screen fix DIY. I decided to just buy a new digitizer instead of messing with trying to silver solder something.

Anyways, everything went perfectly, fairly easy fix if you take your time, but when I went on a drive my navigation is just lines. Everything else seems to be working okay. I can now use the touchscreen again which is nice, but no navigation kind of sucks. I don't really use it, but since it automatically defaults to navigation I'd like to get this figured out.



Before I rip into the dash again I was wondering if anyone had seen this. It would be nice if I knew what I was looking for. Any ideas?
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Old Nov 14, 2015 | 06:31 PM
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I might heard something like this before on 2is section, maybe you've accidentally touch something...
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Old Nov 16, 2015 | 09:58 AM
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Thanks for the reminder to check the 2is section. It looks like there were about 3 or 4 threads about this. Unfortunately only one of them was able to get it fixed by making sure the connections were secure. I'll try that this weekend.
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Old Nov 16, 2015 | 01:38 PM
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This was a common issue when i replaced my screen. The digitizer is defective. If you bought it online and it's not too late ask for a replacement.

However, check your connections first.
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Old Nov 16, 2015 | 01:46 PM
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Yeah I have seen this on the 2IS forums. Seems like the earlier models with the 2IS and ISF are affected.
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Old Nov 16, 2015 | 07:02 PM
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Originally Posted by jdm_altzza
This was a common issue when i replaced my screen. The digitizer is defective. If you bought it online and it's not too late ask for a replacement.

However, check your connections first.
I just replaced the digitizer because my touchscreen stopped working. Are you saying that my replacement digitizer is bad? I can now use the touchscreen again with the new digitizer.
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Old Nov 17, 2015 | 03:43 AM
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I have the exact issue!

My touch screen works, backup camera, etc. however, when accessing the navigation and information tab I get the screen with lines. I always set my screen to off and only use it to control my fan. Being the touch screen works I'm wondering if this another issue? I did pull out unit a few months ago to unplug some aftermarket by-pass units.

Let me know what you find and I will do the same.
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Old Nov 17, 2015 | 05:13 AM
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I just think your digitizer is faulty
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Old Nov 17, 2015 | 05:45 AM
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Did you try a deep reboot? (disconnect battery for a couple of minutes)?
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Old Nov 17, 2015 | 08:56 AM
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Originally Posted by MarekFl
Did you try a deep reboot? (disconnect battery for a couple of minutes)?
Yes, I disconnected the battery for about 1/2 hr while I ran to the parts store. No change.

I'll tear back into the dash this weekend and make sure I don't have anything plugged in wrong.
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Old Nov 24, 2015 | 07:39 PM
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Took the dash apart and saw that I had missed a small wire with a white connector on one end and a blue connector on the other. Plugged it in and Navigation is working again!

Took a picture so anyone else that has this same problem (saw a few in the 2IS forum)

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