IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Lexus App Trunk stays open.

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Old Jul 26, 2022 | 07:30 AM
  #16  
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FYI, I just uninstalled the app and re-installed it. It still says the trunk is open.

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Old Jul 26, 2022 | 09:36 AM
  #17  
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It’s a glitch. Mine has shown “open” for a while, then the other day, it showed it was “locked” and 5 minutes later, “open” again. 🤷‍♂️
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Old Jul 28, 2022 | 09:59 AM
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It's the same for me - the app always shows the trunk is open. It also won't unlock the car, but it will show it as unlocked. It will, however, lock it if it is unlocked. I've owned the car less than two weeks and have discovered it's a pretty buggy app. But I still love my car.
I called Lexus and was told they are aware of the trunk lid open bug and are working to fix it. He couldn't help with the app not unlocking my car.
Edit: Now my app isn't remote starting or unlocking the car. I have to take it back to the dealer so they can check the DCM (data control module). Not a happy camper, I've owned the car less than two weeks.

Last edited by RonSC; Jul 28, 2022 at 01:33 PM.
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Old Jul 31, 2022 | 12:52 AM
  #19  
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Default Lexus app says trunk is open

I have a 2021 is300. I have the Lexus app and it’s also saying my trunk is open but it’s closed.
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Old Jul 31, 2022 | 10:24 AM
  #20  
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Same issue here on my 2022 300 AWD, not sure why Lexus hasn’t fixed it yet.
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Old Aug 5, 2022 | 07:04 AM
  #21  
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By the way, I think this is fixed now.

iOS 15.6
Lexus app 2.0.5(89) -> prod

Their app was updated 2 days ago.
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Old Aug 5, 2022 | 07:58 AM
  #22  
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My Android phone does not show any available update, and the Lexus app still shows the trunk open.
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Old Aug 5, 2022 | 10:20 AM
  #23  
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Looks like the latest update fixed it.
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Old Aug 7, 2022 | 05:27 AM
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On the Play Store, it says it was last updated Jun 22, 2022. For me, it's still showing the trunk as open.
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Old Aug 7, 2022 | 09:12 AM
  #25  
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Originally Posted by arentz07
On the Play Store, it says it was last updated Jun 22, 2022. For me, it's still showing the trunk as open.
iPhone app was updated on Aug. 2. Everything works as it should here. Android updates take forever.
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Old Aug 9, 2022 | 07:38 AM
  #26  
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My Lexus Android app was just updated. It now shows all doors shut, including the trunk.
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