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USB Ports Dead 2014 IS250 F Sport

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Old 04-02-19, 09:03 AM
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RazorIS250
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Default USB Ports Dead 2014 IS250 F Sport

While google results show this as a common issue, I couldn't find anything here on it. Can anyone tell me where I can order this module? Checked a handful of websites including my local dealers parts portal and can't find it - trying to avoid going to the dealer.

Thanks!
Old 04-02-19, 09:22 AM
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Sasnuke
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One question...are the USB's dead at the port or at the head unit?
I ask because another member is having the head unit replaced because the ports are inoperative...the ports themselves are fine.
If one USB worked and the other one didn't, then I would say you have a USB port issue and the head unit is fine.
If both USB's are dead, then it's a 50/50 for the ports vs. the head unit.
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Old 04-02-19, 03:17 PM
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JNP1227
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I had my Navi unit replaced since my screen went black. Dealer replaced it - everything worked fine except the USB port. None of the ports worked. Dealer replaced the USB port itself- didn't resolve the issue. Dealer now replaced the head unit AGAIN and now the USB port works but am now getting a SD card error.

Hoping you don't have to replace the head unit because it isnt cheap if you are out of warranty.
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RazorIS250 (04-03-19)
Old 04-02-19, 03:43 PM
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Sasnuke
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Originally Posted by JNP1227
I had my Navi unit replaced since my screen went black. Dealer replaced it - everything worked fine except the USB port. None of the ports worked. Dealer replaced the USB port itself- didn't resolve the issue. Dealer now replaced the head unit AGAIN and now the USB port works but am now getting a SD card error.

Hoping you don't have to replace the head unit because it isnt cheap if you are out of warranty.
@JNP1227 you were the 'another member' I was referring to
Old 04-03-19, 04:43 AM
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Originally Posted by Sasnuke
@JNP1227 you were the 'another member' I was referring to
Just trying to help out other members
Old 04-03-19, 10:18 AM
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RazorIS250
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That I don't know. I'm not good with a multimeter so not sure how to check. Both ports however are dead.

Originally Posted by Sasnuke
One question...are the USB's dead at the port or at the head unit?
I ask because another member is having the head unit replaced because the ports are inoperative...the ports themselves are fine.
If one USB worked and the other one didn't, then I would say you have a USB port issue and the head unit is fine.
If both USB's are dead, then it's a 50/50 for the ports vs. the head unit.
Old 04-03-19, 10:31 AM
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Sasnuke
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Here's a link to the part that's in the center console: https://www.lexuspartsdirect.ca/p/Le...619053051.html
The part has been updated as well.
Unfortunately it's a lot of coin to drop on a 'maybe this is the issue' part.
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Old 04-03-19, 10:40 AM
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RazorIS250
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Wow. Now I remember why I tried to talk my wife out of buying this car.... ;-)

Originally Posted by Sasnuke
Here's a link to the part that's in the center console: https://www.lexuspartsdirect.ca/p/Le...619053051.html
The part has been updated as well.
Unfortunately it's a lot of coin to drop on a 'maybe this is the issue' part.
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