IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Infotainment system failed to turn on

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Old Nov 20, 2018 | 02:23 PM
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Default Infotainment system failed to turn on

Strange thing happen today. Started the car and the warning disclaimer
messsge came on, but it stayed locked on that screen.
Backup camera did not come on and the radio would not respond.
The mouse felt disengaged. Drove for 5 minutes and the screen went
black, and then the system activated normally.
It is about one year to the day that I bought this 2017 IS300.
Maybe it was switching off of the ENFORM free year?
I already paid up for year 2.
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Old Nov 20, 2018 | 03:06 PM
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It's possibly just a loose connection somewhere. An expired (which yours is not) Enform account will not disable the infotainment system
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Old Nov 20, 2018 | 03:18 PM
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Loose connection in a new Lexus?
I agree probably not due to an ENFORM subscription issue.
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Old Nov 20, 2018 | 03:24 PM
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Do you have navigation?
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Old Nov 20, 2018 | 03:42 PM
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Originally Posted by doodlebug
Do you have navigation?
Yes, I have Nav. Fsport
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Old Nov 20, 2018 | 04:06 PM
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Originally Posted by RKSTRAT


Yes, I have Nav. Fsport
Hopefully, it was a one-time thing. But.....pay attention just in case it's not. Some earlier year 3IS's had corrupted infotainment systems. Mine was one of them and was replaced under warranty - no issues since. Mine would randomly reboot, usually on a cold start, but, not always. I recorded it and sent it to my SA. Ticket opened, replacement ordered and installed.
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