That just a cover if you remove the lcd screen you should be able to remove the film by using alcohol..

 

1) You could get a free replacement from the dealership since there is a TSB out for it. I had mine done last month. (Hopefully your vehicle is still under warranty)
2) Remove the protective coating like rune suggested
3) Replace the entire nav screen yourself for $2100 (geezus christ) - according to my service receipt part number 86110-53022... pretty sure theres an external cover screen for ~$90 part number 86110-53022-EX out there somewhere though...

 

Just a DYI threat on how to remove the screen and apply a new clear coat.

 

or you can replace it...

 

Interesting that the part numbers are different (what my dealership printed out for me vs SpecOne's). Id either get a free replacement or do a DIY like Minhael suggested. Good luck

 

 

 

Had the same problem with mine. Called the dealership and they replaced it under warranty.

 

I had the same problem last year with mine. My service guy hadn't seen it happen on IS's but it was a known issue with the NX. They fixed it under warranty.

 

In EU the dealer said that it would not be replaced for free since I'm out of factory warranty and it isn't covered by the extended warranty either. The screen cover is ~110€ though, so not too expensive. Will replace it myself when the scratches get worse.
Do the new replacement parts still have the same problem?

 

I brought a cover for my 16 model after hearing all these issues haha.

 

NX's, IS's and RC's all have the issue and they have a TSIB for it.

 

Just did mine last week. There are existing threads with loads of info, but here is what I did.

That anti-glare coating comes off rather easy. I used eye glass lenses cleaner and a micro fiber lens wipe....maybe 20 minutes.

May not be the most gentle application (75% rubbing alcohol 25% water and maybe a dash of soap) but I was careful to remove any excess of the materials surrounding screen.

looks brand new and glare is not an issue.