To answer the OP's question on how they maintain standards:

https://www.lccc-online.com/owners/faq.php

This isn't to say that some technicians are still sloppy. There are lazy workers everywhere. The fact is your paint matched and they fixed the small things when you brought it to the attention of someone who wasn't the lazy technician who did your work. I'd say that's a shop that stands behind their work, no?

I don't work for Toyota/Lexus. I have had a really bad experience with a shop recently who worked on my Lexus. I can tell you that the shop did not stand behind their work and neither did my insurance company.Q:What is the difference between a Lexus Certified Collision Center and other body shops?A:Lexus Certified Collision Centers demonstrate a commitment to excellence in collision repair professionalism, repair quality and customer satisfaction by meeting Lexus’ industry leading standards for certification. Key standards include: A third party customer service monitoring system to ensure your repair experience is exceptional, Lexus-trained managers and technicians who have the knowledge and expertise to repair your Lexus right, and repair facilities that are equipped with the right tools and equipment.

 

Just chiming in on dashcams.

I have a Blackvue. Excellent dashcam! I've had it for 1.5 years and it works perfect.





Yes, it's on the pricey side but really, you bought a Lexus. Get a camera worthy of your ride! Lol

All kidding aside, you get what you pay for and this one is worth every penny.

 

Oh, here's a screen shot of an accident I caught on this dashcam. Wonder how much of a bad day that guy is having!

Attachment 399152

 

Didn't attach right....