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Aug 25, 2014 | 11:48 AM

kb4ever

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From: Ontario

Normal?

I just leased a new 2014 IS350 awd fsport Friday and today the sales associate that sold me the car called to check in and see if there were any problems etc... Is that normal? Just seems odd to me.

Aug 25, 2014 | 11:50 AM

Dark9t316

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From: Ca

Normal, i'd be worried if the sales guy didn't say that to me.

Aug 25, 2014 | 11:51 AM

kb4ever

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From: Ontario

So they call you a couple days after the sale to check in?

Aug 25, 2014 | 11:54 AM

Dark9t316

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From: Ca

The sales guy checked in with me a few times (something like 1 week, 1 month, 3 months), that's what good customer service is all about.

Aug 25, 2014 | 11:55 AM

kb4ever

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From: Ontario

That's cool. Thanks for the reply

Aug 25, 2014 | 12:50 PM

moose66

Lexus Test Driver

Joined: Aug 2007

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From: North Carolina

Quote:

Originally Posted by Dark9t316

The sales guy checked in with me a few times (something like 1 week, 1 month, 3 months), that's what good customer service is all about.

+1 . . . . that is indicative of good customer service. If they sold you a piece of crap, do you think they would want to contact you at all once you drove off the lot? Think not. Enjoy the car!

Aug 25, 2014 | 12:56 PM

SlangBlade

Pole Position

Joined: Jul 2007

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From: .

Quote:

Originally Posted by moose66

+1 . . . . that is indicative of good customer service. If they sold you a piece of crap, do you think they would want to contact you at all once you drove off the lot? Think not. Enjoy the car!

I agree.