Bluetooth Connection issues with Enform App
Thread Starter
Driver School Candidate
Joined: Jun 2014
Posts: 3
Likes: 0
From: CA
Bluetooth Connection issues with Enform App
Since Lexus released the updated Enform software (both in-car and phone app) I have been unable to run the Enform app smoothly. I have a Samsung Galaxy S4 and whenever I run the app my car will lose bluetooth connection but reconnect immediately; it will disconnect and reconnect constantly about every three minutes. If the Enform app isn't running on my phone the bluetooth connection is perfect; I'm almost always streaming music from my phone when I'm driving and it never loses connection. Like clock work if I start the Enfrom app on the phone the car loses connection.
From my Enform account on Lexus's site I send them an email with my issues, but never heard back. Anyone else suffer from this and is there a solution?
From my Enform account on Lexus's site I send them an email with my issues, but never heard back. Anyone else suffer from this and is there a solution?
Driver School Candidate
Joined: Jun 2014
Posts: 11
Likes: 0
From: NH
Since Lexus released the updated Enform software (both in-car and phone app) I have been unable to run the Enform app smoothly. I have a Samsung Galaxy S4 and whenever I run the app my car will lose bluetooth connection but reconnect immediately; it will disconnect and reconnect constantly about every three minutes. If the Enform app isn't running on my phone the bluetooth connection is perfect; I'm almost always streaming music from my phone when I'm driving and it never loses connection. Like clock work if I start the Enfrom app on the phone the car loses connection.
From my Enform account on Lexus's site I send them an email with my issues, but never heard back. Anyone else suffer from this and is there a solution?
From my Enform account on Lexus's site I send them an email with my issues, but never heard back. Anyone else suffer from this and is there a solution?
Driver
Joined: Dec 2013
Posts: 126
Likes: 1
From: ca
Since Lexus released the updated Enform software (both in-car and phone app) I have been unable to run the Enform app smoothly. I have a Samsung Galaxy S4 and whenever I run the app my car will lose bluetooth connection but reconnect immediately; it will disconnect and reconnect constantly about every three minutes. If the Enform app isn't running on my phone the bluetooth connection is perfect; I'm almost always streaming music from my phone when I'm driving and it never loses connection. Like clock work if I start the Enfrom app on the phone the car loses connection.
From my Enform account on Lexus's site I send them an email with my issues, but never heard back. Anyone else suffer from this and is there a solution?
From my Enform account on Lexus's site I send them an email with my issues, but never heard back. Anyone else suffer from this and is there a solution?
Rookie
Joined: Apr 2014
Posts: 70
Likes: 2
From: GA
I have an iPhone 5S and have always had general Bluetooth issues with Enform and texting features as well. I haven't really been able to figure out what the problem is. I can confirm though that the connection problems are definitely random. Sometimes it all works then a lot of the times, not so much.
Driver School Candidate
Joined: May 2014
Posts: 4
Likes: 0
From: VA
I had a bluetooth issue when my carrier (verizon) updated to kitkat 4.2.2.
Bluetooth would reconnect every 2 minutes or so.
I deleted the saved phone from the car and vice versa and reconnected. I allowed phone contacts to transfer but denied access to messages.
That did the trick for bluetooth, only loss is i dont get texts read to me anymore.
Bluetooth would reconnect every 2 minutes or so.
I deleted the saved phone from the car and vice versa and reconnected. I allowed phone contacts to transfer but denied access to messages.
That did the trick for bluetooth, only loss is i dont get texts read to me anymore.
Thread Starter
Driver School Candidate
Joined: Jun 2014
Posts: 3
Likes: 0
From: CA
I do not receive text messages anymore either. And actually a friend of mine who also has a 2014 IS but has a GS3 doesn't receive text messages anymore either; although her bluetooth connect seems to work fine. I don't remember when my phone updated to KitKat, but that might be the issue. I'll try deleting my phone and doing a whole new set up. I've also noticed that I can't always control the music playing either and the car won't accurately read what is playing. It worked fine before so maybe it's just the phone.
I'm almost due for my first service so if all else fails I'll mention it to the service dept, but reading other people's issues on this forum it doesn't seem there is any fix.
I'm almost due for my first service so if all else fails I'll mention it to the service dept, but reading other people's issues on this forum it doesn't seem there is any fix.
Lexus Champion
Joined: Apr 2007
Posts: 3,718
Likes: 0
From: NJ
Enform itself is bleh. I wished every car company came with Google Maps, Gmail, YouTube and the rest of the Google App Suite integration with a bigger screen like the Tesla. Would be so much bettter than buying BS map updates and using ultra slow menu navigation of the current systems. Blah. /rant
Trending Topics
Thread Starter
Driver School Candidate
Joined: Jun 2014
Posts: 3
Likes: 0
From: CA
It seemed that Samsung is the issue in my case after all. I bought a Nexus5 phone this weekend and it works flawlessly in my car: Bluetooth connection is great, Enform works, my text messages come in, my music works great.
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!
Michael S. Palmer
10 Best Lexus Models No One Remembers
Joe Kucinski
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing
Michael S. Palmer
Top 10 Lexus & Toyotas to Drive Before You Die!
Joe Kucinski
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation
Joe Kucinski
Lexus LC500 Convertible Auction: A Preview of Rising Values?
Brett Foote
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler
Michael S. Palmer
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)
Joe Kucinski
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!
Brett Foote
Maybe you needed to uninstall the enform app on the phone and then reinstall?
That sometimes helps for other android apps that have issues if the app received update over a older version.
Something to throw out there for others that may come across this problem.
That sometimes helps for other android apps that have issues if the app received update over a older version.
Something to throw out there for others that may come across this problem.
Pole Position
Joined: Sep 2014
Posts: 276
Likes: 0
From: Florida
My S3 (yeah I know, and older phone) does this as well. However, today I found that if I turn off the WiFi finder, it doesn't seem to connect/disconnect, it just stays connected without issues (at least for my 30mins commute home). It would normally cycle every 5 mins when my WiFi finder was activated on the phone.
Thread
Thread Starter
Forum
Replies
Last Post
