IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

2014 IS350 : Navigation screen re-starts then shuts off

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Old 05-06-18, 06:38 PM
  #121  
Solara350
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Originally Posted by mec0t0
Great, please let me know if you still have the firmware/software update, for some reason there are no updates on the Lexus site. I called the dealer and they will charge $200 for diagnostics only, so I want to give it one more try with firmware update.
I thought firmware is given by Lexus for free ! 200$ ? here the download link from Lexus America https://securedp.lexus.com/download-app/downloads
Old 05-06-18, 08:07 PM
  #122  
mec0t0
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Originally Posted by Solara350
I thought firmware is given by Lexus for free ! 200$ ? here the download link from Lexus America https://securedp.lexus.com/download-app/downloads
There are no updates to download from this link anymore, I tried numerous times. Also, the system reboots continuously so I cannot access the menu screen and settings to update software. Just disconnected battery and reconnected after 30 minutes and same problem is there, screen would reboot non-stop after loading the caution.

Also tried to get into the service menu but was unable to following the direction here:

https://www.clublexus.com/forums/is-...avigation.html
Old 05-07-18, 03:32 PM
  #123  
Solara350
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Originally Posted by mec0t0
There are no updates to download from this link anymore, I tried numerous times. Also, the system reboots continuously so I cannot access the menu screen and settings to update software. Just disconnected battery and reconnected after 30 minutes and same problem is there, screen would reboot non-stop after loading the caution.

Also tried to get into the service menu but was unable to following the direction here:

https://www.clublexus.com/forums/is-...avigation.html
PM me your email i still have the file saved on my Storage lol
Old 05-07-18, 04:36 PM
  #124  
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They just released a new firmware update for our cars.
Old 05-08-18, 05:47 AM
  #125  
staszek84
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I just checked and there is nothing for 2014 IS
Old 05-08-18, 07:08 PM
  #126  
Solara350
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Originally Posted by rL-gT
They just released a new firmware update for our cars.
You got the link Chris ?
Old 05-09-18, 06:56 PM
  #127  
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Originally Posted by Solara350
You got the link Chris ?
Can't download it at home. Text me and I'll set you up one day at work.
Old 05-09-18, 07:33 PM
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Originally Posted by rL-gT
Can't download it at home. Text me and I'll set you up one day at work.
will do thanks Chris
Old 05-28-18, 03:04 PM
  #129  
EricInSd
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Hi mec0t0

Did you have any luck figuring this out? My system is stuck in a reboot loop. I tried putting the new firmware on a USB stick but it didn't help. I suspect it's rebooting before it gets to the point where it could load new software. The dealer wants $2500 for a replacement unit!
Thanks,
Eric
Old 05-30-18, 09:36 AM
  #130  
mec0t0
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Originally Posted by EricInSd
Hi mec0t0

Did you have any luck figuring this out? My system is stuck in a reboot loop. I tried putting the new firmware on a USB stick but it didn't help. I suspect it's rebooting before it gets to the point where it could load new software. The dealer wants $2500 for a replacement unit!
Thanks,
Eric
Hi Eric, brought it to dealer and they had to replace entire unit. Dealer wanted $2300 but managed to work out goodwill replacement (refurb.), this is the 2nd radio replacement (1st under warranty).
Old 01-14-19, 12:24 PM
  #131  
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Has anyone faced the rebooting and black screen issue after getting replacing the head unit?

Dealer is replacing my unit under extended warranty- hoping this solves the issue.
Old 01-14-19, 01:16 PM
  #132  
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Originally Posted by JNP1227
Has anyone faced the rebooting and black screen issue after getting replacing the head unit?

Dealer is replacing my unit under extended warranty- hoping this solves the issue.
I had mine replaced in September '14 (IIRC), I think I've had it reboot one time since then - non-issue.
This is why I purchased the extended warranty, just in case.
Old 01-14-19, 01:22 PM
  #133  
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Speaking of 2014, I took mine to the dealer to get a couple things tweaked. Apparently they cannot set the flasher for number of times? The default is 3 and the manual even says it can be changed to 5 or 7, but they say it's greyed out, claiming it's not available for 2014. It does have the latest version of software. They also said it isn't possible to change the seatbelt alarm, even just to quiet the "fast tone" past the initial warning.
Old 01-14-19, 01:25 PM
  #134  
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Originally Posted by doodlebug
I had mine replaced in September '14 (IIRC), I think I've had it reboot one time since then - non-issue.
This is why I purchased the extended warranty, just in case.
Thanks, glad to hear that.

I'm happy I did as well, otherwise I would be paying a hefty $2500 out of pocket for the replacement.
Old 01-14-19, 06:22 PM
  #135  
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Originally Posted by AtomicAWD
Speaking of 2014, I took mine to the dealer to get a couple things tweaked. Apparently they cannot set the flasher for number of times? The default is 3 and the manual even says it can be changed to 5 or 7, but they say it's greyed out, claiming it's not available for 2014. It does have the latest version of software. They also said it isn't possible to change the seatbelt alarm, even just to quiet the "fast tone" past the initial warning.
Do a search for changing lane flasher. This came up several years ago and there are instructions on how to change it. I changed mine to 5.

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