dbs600

This doesn't have to do with either the Cold Weather Package or with the heated and ventilated seats. This has to do with F Sport and non-F Sport vehicles, where F Sport vehicles utilize special foam that is injected into the seats for cushion, where non-F Sport vehicles with NuLuxe that don't utilize same have heated seats that work, at least from what's being reported by owners herein...

Anyone know why Lexus hasn't acknowledge the problem yet? Why are they making this more difficult than it needs to be?

salvadorik

iTrader: (1)

Acknowledging the problem means taking the liability. That would require isolating the problem and finding a proper fix. That will also imply integrating this fix to the cars that are/will be manufactured. It is a very expensive step so it is needs to be justified (to Lexus not to customers) to acknowledge it.

dbs600

All very true.

Is Lexus not the company it once was?

What happened to their superior customer service?

You'd think that after the unintended acceleration fiasco, they'd be proactive on all fronts.

bradtopp

My F-Sport seats get very warm. They are warmer than the 2013 BMW 3-Series which was my previous car. Same temp as my wife's 2013 GS F-Sport.

dbs600

Interesting; so some F Sport seats do heat properly.

Wonder what's going on then!?

Thanks.

bradtopp

I wonder if there was an engineering change at some point?

dbs600

Good point; maybe earlier F Sport heated seats don't work, while later ones do...

magne

My f-sport seats vary from driver to passenger.
This is the euro version and with partial leather\cloth.

My driver side seat gets decent enough warm. I usually turn it down from full strength to lowest strenght within 5 minuts when it is under 0 degrees celcius.

However my passenger seat never gets properly warm. That one I can have turned on full strength all the time without it getting very hot.

2014IS350

Just purchased 2014 IS350 F-Sport and the seats get warm at best and only after I sit on them (cold to touch if they are not compressed). I had a BMW 335 and had to turn those seats down after 10 minutes. Took the car to dealer and they said they "are working as designed" This is a problem Lexus should aknowledge and fix. I plan on taking the service manager for a ride to see what he thinks then I will ask to ride in a non f-sport car to compare with him!

dbs600

Strange; so maybe this IS a manufacturing flaw?

gvan1998

People have different tolerance on their butt. Some might think its too hot others not so hot

magne

I think it is some sort of flaw, especially since there is a clear difference between my seats.
I have tried them both to compare them. Did ride as a passenger in my own car for about an hour when a mate drove it, and the passenger seat was not near as warm as the driver seat.

Lost808

Non F here and both my seats heat hot in about 2min on top setting. Even on lowest setting, they get pretty warm.

mmmrodge

iTrader: (2)

Fsport here and driver side gets warmer than passenger. I will bring it up when I bring it in for its next service.

djpauly28

I'm a first-time Lexus owner, and I just purchased the 2014 is 350 f sport, brand new last weekend. I first noticed the weak seat warmers on my way home from the dealer. Even on the highest setting, my front seats get luke warm at best. I took the car to the dealer to see if something wasn't connected properly or if they were defective. Their service department had the nerve to tell me it was because I was driving in ECO mode, so the power to the heated seats was restricted. I said that's ridiculous, because the heated seats in the ES 350 loaner car they gave me got plenty warm and toasty, even in ECO mode. I am taking the car back to the dealer service department tomorrow and letting them know about this thread on clublexus. I love this car, but the seat warmers in my 2009 Toyota Camry Hybrid were better than the ones in my new Lexus, which is really sad. Especially when it's only 20+ degrees outside!