Status Updates of Orders
#1
Lead Lap
Thread Starter
Status Updates of Orders
I was wondering if anyone has been given a delivery date yet for their special order of a 3IS? I am still waiting for mine to arrive and was told it should be about 4 weeks but that seems vague. If it is only that far out, then I would imagine it should be on a ship about now and the dealer should have a VIN for it.
I have never ordered a Lexus previously, only BMWs and BMW gave status updates the whole way through the process.
Any insight into the Lexus process would be helpful. Thanks.
I have never ordered a Lexus previously, only BMWs and BMW gave status updates the whole way through the process.
Any insight into the Lexus process would be helpful. Thanks.
#2
I spoke with my sales rep about this because the timing of delivery is one of the factors in our $ negotiation. My order is definitely not a special order (or custom build) because I was told that the wait time of a special order will take at least 4-5 months since the Lexus factories in Japan will need to collect a certain number of special orders around the world before beginning the production of those special orders. (Can someone please verify this? That's what my sales rep told me)
When I ordered my 3IS350 F-Sport, I had no choice but to accept the configuration that my dealer provided me *since I don't want to wait 4-5 months.* The configuration is described on two sheets of papers, and the first page has the VIN number shown, (and I still have these papers with me) My sales rep said that Lexus in Japan has already built (or is in the process of building) a number of 3IS350 F-Sport for worldwide distribution, and I will be getting one of those. Therefore, he said that the wait time should not be long. The factories in Japan just need to be notified, and they will ship it out (along with others) to the U.S. port(s). (Can someone please verify this? I don't know whether my sales rep is just making up stuff to buy time.)
However, he cannot tell me exactly when I will get it, and he keeps on telling me that he will give me a surprise (as if I'm a little child.) Lol, okay, fine. I will be patient in the mean time and wait for a couple weeks. But, I've made the decision that if I don't get the car by mid August, I will cancel the order completely.
When I ordered my 3IS350 F-Sport, I had no choice but to accept the configuration that my dealer provided me *since I don't want to wait 4-5 months.* The configuration is described on two sheets of papers, and the first page has the VIN number shown, (and I still have these papers with me) My sales rep said that Lexus in Japan has already built (or is in the process of building) a number of 3IS350 F-Sport for worldwide distribution, and I will be getting one of those. Therefore, he said that the wait time should not be long. The factories in Japan just need to be notified, and they will ship it out (along with others) to the U.S. port(s). (Can someone please verify this? I don't know whether my sales rep is just making up stuff to buy time.)
However, he cannot tell me exactly when I will get it, and he keeps on telling me that he will give me a surprise (as if I'm a little child.) Lol, okay, fine. I will be patient in the mean time and wait for a couple weeks. But, I've made the decision that if I don't get the car by mid August, I will cancel the order completely.
Last edited by doctorttt; 06-29-13 at 07:35 PM.
#3
Same story. I put a deposit months ago. Was told no dealer would give any offer/discount off and to expect MSRP. I'm fine with that as long as I get the model I want and on the date I want.
My sales guy told me last friday 6/28, he called me that morning to tell me bad news. The ones coming in 350IS F sport did not include the Mark Levinson package. He asked me if I could accept that. I said "No". He offered me the only demo car with all packages. I said "No" because it had over 200 miles.
He tells me that he now needs to check the ETA on the model I want but it might be 1-2 weeks.From what he told me, the cars are all pre-built in Japan, for all other options/packages, lexus actually builds that at the port.
Anyways, I am quite frustrated. My sales guy is kinda new so I do think he dropped the ball, maybe some other sales sold my car I put the deposit for. If anyone knows a dealer who carries the white 3IS F sport with mark levinson package, let me know, will be very, very grateful.
My sales guy told me last friday 6/28, he called me that morning to tell me bad news. The ones coming in 350IS F sport did not include the Mark Levinson package. He asked me if I could accept that. I said "No". He offered me the only demo car with all packages. I said "No" because it had over 200 miles.
He tells me that he now needs to check the ETA on the model I want but it might be 1-2 weeks.From what he told me, the cars are all pre-built in Japan, for all other options/packages, lexus actually builds that at the port.
Anyways, I am quite frustrated. My sales guy is kinda new so I do think he dropped the ball, maybe some other sales sold my car I put the deposit for. If anyone knows a dealer who carries the white 3IS F sport with mark levinson package, let me know, will be very, very grateful.
#4
Lead Lap
Thread Starter
As far as options in port, it is the accessories that are installed. When I ordered mine, my dealer told me that we could try to get one from allocation but that may never happen as the Dynamic radar cruise and Mark Levinson are not popular options. He said it would be better just to special order as it would be only 2-3 months instead of a crap shoot to see if one arrives exactly how I want. I do give credit as he inquires every week to his Lexus rep. but it seems as if Lexus themselves is not forthcoming with information.
It appears as if we are all waiting on 350s which may be the inherent issue.
It appears as if we are all waiting on 350s which may be the inherent issue.
#5
Lead Lap
Same story. I put a deposit months ago. Was told no dealer would give any offer/discount off and to expect MSRP. I'm fine with that as long as I get the model I want and on the date I want.
My sales guy told me last friday 6/28, he called me that morning to tell me bad news. The ones coming in 350IS F sport did not include the Mark Levinson package. He asked me if I could accept that. I said "No". He offered me the only demo car with all packages. I said "No" because it had over 200 miles.
He tells me that he now needs to check the ETA on the model I want but it might be 1-2 weeks.From what he told me, the cars are all pre-built in Japan, for all other options/packages, lexus actually builds that at the port.
Anyways, I am quite frustrated. My sales guy is kinda new so I do think he dropped the ball, maybe some other sales sold my car I put the deposit for. If anyone knows a dealer who carries the white 3IS F sport with mark levinson package, let me know, will be very, very grateful.
My sales guy told me last friday 6/28, he called me that morning to tell me bad news. The ones coming in 350IS F sport did not include the Mark Levinson package. He asked me if I could accept that. I said "No". He offered me the only demo car with all packages. I said "No" because it had over 200 miles.
He tells me that he now needs to check the ETA on the model I want but it might be 1-2 weeks.From what he told me, the cars are all pre-built in Japan, for all other options/packages, lexus actually builds that at the port.
Anyways, I am quite frustrated. My sales guy is kinda new so I do think he dropped the ball, maybe some other sales sold my car I put the deposit for. If anyone knows a dealer who carries the white 3IS F sport with mark levinson package, let me know, will be very, very grateful.
Santa Monica Lexus had is350fsport ultra white with black interior yesterday with ML. Saw it there yesterday when I picked up my is250fsport black/red
Ask for bob lattimore Internet sales manager or Matt Unger general sales manager. I got $1422 off Msrp leased it.
Tell the Debbie who bought her car yesterday sent you
#6
Santa Monica Lexus had is350fsport ultra white with black interior yesterday with ML. Saw it there yesterday when I picked up my is250fsport black/red
Ask for bob lattimore Internet sales manager or Matt Unger general sales manager. I got $1422 off Msrp leased it.
Tell the Debbie who bought her car yesterday sent you
Ask for bob lattimore Internet sales manager or Matt Unger general sales manager. I got $1422 off Msrp leased it.
Tell the Debbie who bought her car yesterday sent you
#7
Lead Lap
Trending Topics
#8
#10
Anyways, I am quite frustrated. My sales guy is kinda new so I do think he dropped the ball, maybe some other sales sold my car I put the deposit for. If anyone knows a dealer who carries the white 3IS F sport with mark levinson package, let me know, will be very, very grateful.
#11
Lexus Fanatic
iTrader: (1)
ML is one of the best if not best factory offered systems for the price. It beat the very expensive B&O system in the audi. ML doesnt cost that much either. On my 06 IS350 it was a $900 option, well worth it.
http://www.autospies.com/news/The-Ul...urround-20229/
http://www.autospies.com/news/The-Ul...urround-20229/
#12
Everyone recommends it. For only $1100 more, why not? Most users swear that it's day and night but I recommend getting it than regreting it later that you didnt.
#13
Lexus Test Driver
I look forward to do an audition on the Mark Levinson but it is just something good to know as I would go for a RWD IS regardless.
#14
Lead Lap
Thread Starter
I had been talking to my dealer since early May when information and pricing had first been released. I then got a call from him the week of May 13th saying that I should come in and see if we close the deal as their Lexus rep said that the order needed to get in by May 20th in order to be fulfilled by the time the first allotments were arriving, which would be the 2-3 months.
I will be quite annoyed if the fact that the order is not even going to be processed until July and actually be 5 months out.
The one to two weeks would be to locate one from the current shipments I would imagine.