I need a new place to get alignment done. I took my 2021 IS350 to Firestone and they refused to do it because the car has lane keep assist, adaptive cruise control. The manager said there are concerns they could trip something the Safety Sense and they don't have the tools to re-calibrate it. I find it odd because I've taken cars there in the past without problems.

So...where should I get my alignment done? Dealership, local mechanic?

Thanks in advance,
Bill

 

Try another Firestone or dealer

 

In my experience, Lexus dealers are not as expensive as some other brands' dealers for alignments. I'd say you might as well just go to a dealership.

 

If you can find a good Toyota dealer service department take it there. The cost is about the same as a tire store. I would never let Firestone work on my Lexus. The Lexus dealer is not that expensive either as someone already said here.