IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Dealership Misinformed Me?

Thread Tools
 
Search this Thread
 
Old 07-06-17, 01:53 PM
  #1  
HUS4144
Driver School Candidate
Thread Starter
 
HUS4144's Avatar
 
Join Date: Jun 2015
Location: California
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
Default Dealership Misinformed Me?

For starters, I'm not sure if this is at all the correct category to be posting this under and I apologize in advance.

I purchased an '09 IS250 in June of 2015 from a Mercedes-Benz Dealer in Southern California. At the time, I was told the vehicle had a clean history (no accidents) and was in good shape.

Nearly two years later, I found out that the vehicle had been in two accidents prior to me purchasing it, neither of which the dealer informed me about. I found out when I tried to switch insurance companies. The company I was switching too found the vehicle's history via VIN # and told me that they had paid out one of the claims on the vehicle. Even if the accidents weren't showing up on the CarFax, wouldn't the dealer have been able to determine that by inspecting the vehicle prior to selling it? Has anyone here ever faced a similar issue? If so, how was your situation handled? Any recommendations?
Old 07-06-17, 02:12 PM
  #2  
VTsuckah
Lead Lap
iTrader: (1)
 
VTsuckah's Avatar
 
Join Date: Mar 2012
Location: VA
Posts: 713
Likes: 0
Received 7 Likes on 7 Posts
Default

Considering it is two years later, you have no leg to stand on.

Upon signing for the vehicle, you are agreeing to take the vehicle as-is. In fact, all dealerships have this standard documentation for both used and new cars to guard against situations just like this.. Unfortunately, you can only blame yourself at this point considering you should have checked the carfax and the vehicle maintenance history on the Lexus/Toyota Owners website personally, let alone check for any differences in paint color and overspray on all body panels. If you did your homework, then I apologize. If not, this is a lesson learned.
Old 07-06-17, 03:57 PM
  #3  
TimboIS
Liquid Bra Champion
 
TimboIS's Avatar
 
Join Date: Aug 2005
Location: ƒ(x)
Posts: 2,831
Received 139 Likes on 96 Posts
Default

Dealers do little more than wash a car for the used market. They're not going to invest any time or money into them. Plus they don't really want to know if there are any issues when they resell.... "plausible deniability".
Old 07-07-17, 11:01 AM
  #4  
DennisMik
Racer
 
DennisMik's Avatar
 
Join Date: Mar 2016
Location: Plano Texas
Posts: 1,547
Received 286 Likes on 248 Posts
Default

Originally Posted by TimboIS
Dealers do little more than wash a car for the used market. They're not going to invest any time or money into them. Plus they don't really want to know if there are any issues when they resell.... "plausible deniability".
This is not true of all dealers, maybe the majority, but not all. When I bought my IS in 2014, I looked at multiple places (new car dealers and independent used car lots) and most showed me a carfax. I bought my IS from an independent used car place and they were one of the places that showed me a carfax. In 2016 I bought a used RX and the same thing, but I ended up buying the car from a Lexus dealer.

Maybe the price of the car has something to do with it. Lower priced cars less likely to have a carfax report?
Old 07-07-17, 11:25 AM
  #5  
TimboIS
Liquid Bra Champion
 
TimboIS's Avatar
 
Join Date: Aug 2005
Location: ƒ(x)
Posts: 2,831
Received 139 Likes on 96 Posts
Default

Originally Posted by DennisMik
This is not true of all dealers, maybe the majority, but not all. When I bought my IS in 2014, I looked at multiple places (new car dealers and independent used car lots) and most showed me a carfax. I bought my IS from an independent used car place and they were one of the places that showed me a carfax. In 2016 I bought a used RX and the same thing, but I ended up buying the car from a Lexus dealer.

Maybe the price of the car has something to do with it. Lower priced cars less likely to have a carfax report?
LOL, never believe Carfax. Friend had a lemon which was ultimately bought back, that fact never showed up on the Carfax. The car was resold with a "clean, one-owner" Carfax.
Old 07-07-17, 01:42 PM
  #6  
TimboIS
Liquid Bra Champion
 
TimboIS's Avatar
 
Join Date: Aug 2005
Location: ƒ(x)
Posts: 2,831
Received 139 Likes on 96 Posts
Default

Originally Posted by kitabel
Carfax can only repeat what is reported to them, they're not clairvoyant, and conduct no searches.
Exactly right. Carfax only lists what the dealer WANTS them to list.
Old 07-08-17, 02:19 PM
  #7  
DennisMik
Racer
 
DennisMik's Avatar
 
Join Date: Mar 2016
Location: Plano Texas
Posts: 1,547
Received 286 Likes on 248 Posts
Default

Originally Posted by kitabel
Carfax can only repeat what is reported to them, they're not clairvoyant, and conduct no searches.
This is all true. At the end of the carfax report is a disclaimer that in effect says that if something ain't on here, it ain't our fault

Originally Posted by TimboIS
LOL, never believe Carfax. Friend had a lemon which was ultimately bought back, that fact never showed up on the Carfax. The car was resold with a "clean, one-owner" Carfax.
My IS was bought back by Lexus under the lemon law and the carfax has two separate line entries on it regarding this:
"VEHICLE REACQUIRED. Vehicle reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction."
And the other line says "MANUFACTURERS BUYBACK OR LEMON REPORTED."

If your friend's car truly was bought back under the lemon law, then there is a clear violation of the law. Lemon law buybacks must be reported. If the statute of limitations has not expired, he can file a valid legal claim.
Old 07-08-17, 02:23 PM
  #8  
sktn77a
Lead Lap
iTrader: (2)
 
sktn77a's Avatar
 
Join Date: Oct 2002
Location: Chapel Hill, NC
Posts: 4,588
Received 296 Likes on 260 Posts
Default

Originally Posted by TimboIS
LOL, never believe Carfax. Friend had a lemon which was ultimately bought back, that fact never showed up on the Carfax. The car was resold with a "clean, one-owner" Carfax.
Beyond carfax, the title should say "Buyback" ("clean", "salvage", "buyback").

If the title had been "washed", then this is felony fraud.
Old 07-08-17, 06:41 PM
  #9  
DennisMik
Racer
 
DennisMik's Avatar
 
Join Date: Mar 2016
Location: Plano Texas
Posts: 1,547
Received 286 Likes on 248 Posts
Default

The title I have for my car says nothing in regards to the car being a lemon buyback. Evidently states can vary on this.
Old 07-08-17, 07:51 PM
  #10  
TimboIS
Liquid Bra Champion
 
TimboIS's Avatar
 
Join Date: Aug 2005
Location: ƒ(x)
Posts: 2,831
Received 139 Likes on 96 Posts
Default

Originally Posted by DennisMik
If your friend's car truly was bought back under the lemon law, then there is a clear violation of the law. Lemon law buybacks must be reported. If the statute of limitations has not expired, he can file a valid legal claim.
It was HIS that was bought back. He got his $ back and was happy. Was the next guys problem.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
hyunwoo198
CL of Southern California
38
09-28-18 02:54 PM
2010rouge
Car Chat
6
08-29-16 09:14 PM
GRPFAN
RX - 3rd Gen (2010-2015)
5
12-12-11 04:21 PM
phillies
IS - 2nd Gen (2006-2013)
17
10-27-07 11:11 AM
Gregs
Car Chat
23
11-06-06 06:26 AM



Quick Reply: Dealership Misinformed Me?



All times are GMT -7. The time now is 12:57 AM.