How long are you waiting for your Sticky/Cracking dash recall?
#66
Pole Position
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Join Date: Mar 2010
Location: HI
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15 months now. 5 no call backs from dealer when I leave a message. I want out of this POS but the dash, panels, and air bag is preventing me from selling this crap. I was told 10 months for panels and dash...month 15 wtf??? No ETA on airbag.
Bull**** part is friends gf is family of sales guy and her interior got replaced immediately.
Never will I buy a Lexus again while I'm in Honolulu. Servco Lexus IS full of scammers and thieves
Bull**** part is friends gf is family of sales guy and her interior got replaced immediately.
Never will I buy a Lexus again while I'm in Honolulu. Servco Lexus IS full of scammers and thieves
#68
Driver School Candidate
Update: Got a call from Lexus in Plano saying they had my parts in. So I call them back and ask them why they have them when i put in my recall at my local lexus in Shreveport. (4hrs away). They dont ship body panels to other dealerships. I called my dealership and told them what was going on and they said oh we have those parts in for multiple different vehicles that are just extra in our warehouse. Long story short i got my dash and door panels replaced finally and it only took them 4 hours to replace them all too. Car looks almost like a brand new car its a night and day difference.
#70
Driver School Candidate
Join Date: May 2017
Location: California
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Going to copy-paste what I posted in another similar thread:
Just bought a used '08 IS250 last week and the dashboard came sticky and the door panels had nudges or whatever you want to call em. I was reading around on the internet and read about this recall.
I was wondering, what do I need to do for this? I get it'll probably take some time (was skimming the posts in this thread).
Should I just call up my nearest Lexus dealer and tell them about the recall?
Thanks in advance!
Just bought a used '08 IS250 last week and the dashboard came sticky and the door panels had nudges or whatever you want to call em. I was reading around on the internet and read about this recall.
I was wondering, what do I need to do for this? I get it'll probably take some time (was skimming the posts in this thread).
Should I just call up my nearest Lexus dealer and tell them about the recall?
Thanks in advance!
#75
Instructor
iTrader: (1)
Got a call yesterday and the received my dash panel, no door panels though. Getting my dash replaced on Tuesday. What's annoying is they said that they can't give me a loaner but will give me an Enterprise rental, which defeats the purpose because I would have to get someone to take me to the rental place. It's only been 3 months, thought it's been longer.
Last edited by XSV; 06-15-17 at 01:35 PM.