Got my car serviced today.

Got my brakes changed to the dust-less pads
(Did feel a like different, nothing to big tho)

Brakes were squeaking really bad.
So they changed my fit kit and shim pads and than resurfaced my rotors for free.

Got my gas pedal changed to the new redesign one.

They gave me a car wash that i didnt really wanted.
When i got home, i found out that they ripped my windshield side molding off.


I called them back and they told me they didnt see it there in the first place. But i told them before I hand over the keys, it was still there.

Now i have to buy new ones and figure a way to remove the broken clips in the molding slot. This sucks, I just got the car last week too.

 

Wow that sucks man. Dealerships..

 

You swapped for "brake-less pads?" Sounds like a bad idea. I'm assuming you meant the anti-brake dust pads.

 

ya, thats what i meant.

 

Thats why they call them stealerships.

But on a serious note, if you had them when you left it with them, you should have them replace it. What if it was something more serious? Its the principle of it. They need to make it right to show the customer that they are reliable and are there to help the customer, not take your money then jack you around.

 

I called them and they said isnt wasnt there, I know it was there because i knew one clip was already broken, but it still stay intact. Plus my service didnt cost me anything. Everything was warranty.

 

When u dropped your car off did they do that walkaround inspection and mark the damage? If they didn't document then you win .Contact Lexus Customer relations.

 

sorry to hear that bro!
when the service advisor took you car in, did he note down if the clip was missing?
and you may need to do the walkaround next time;

 

He didnt note anything, I did do a walk around before i lefted the dealership, but i didnt realized the molding was missing.

 

[QUOTE=new.era.13;5390135]Got my car serviced today.

Got my brakes changed to the dust-less pads
(Did feel a like different, nothing to big tho)

Brakes were squeaking really bad.
So they changed my fit kit and shim pads and than resurfaced my rotors for free.

Got my gas pedal changed to the new redesign one.

They gave me a car wash that i didnt really wanted.
When i got home, i found out that they ripped my windshield side molding off.


I called them back and they told me they didnt see it there in the first place. But i told them before I hand over the keys, it was still there.

Now i have to buy new ones and figure a way to remove the broke clips in the molding slot. This sucks, I just got the car last week too.


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are the new style pedals available for everyone? i need an oil change and would like to make one stop and knoc that out while i am there. do they have the new AWD all weather mats as well?

 

what the difference with the new brake design? Btw whenever I go to the dealership I have a big statement to them not to wash the car. One time they forgot and they paniced a bit and ran to the place where they were about to wash it.

 

when i went on friday, they said they just recieved the recall notice, so they installed a new pedal and reprogrammed the ecu. Plus they fill up your tank, so dont go until you're almost out of gas.

they dont have the new all weather floor mats yet, they said they would recieve the new design in a couple of weeks.

 

^ I wouldn't count on the dealership filling up your gas tank. Mine sure doesn't.

 

its part of the pedal recall. they filled mine up.

 

and the new brakes are suppose to give off less dust than the ones we have on the car. The car comes with high friction performance brake pads, and you can change them to the dust less pads, but you do lose braking power, it feels different.