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whoa... i had an IS250 rental that looked like that after i was done with it, at the time i had an SC400 and that was at the lexus dealership getting work done on it...
cost to fix was 22,000 at the time... which was paid by the person who ran the red light... (not me)
OUCH! as far as body shop goes... if ur friend happens to have full coverage or if the other person is at fault then ur friend should be able to go to any bodyshop of his/her choice. I would prolly hit up a LEXUS body shop or if ur friend is in the socal area then prolly hit up BACKYARD CREATIONS, they are expensive but u get what u pay for.