nixxo

My stupid cd changer is stuck and wont change cds. I called the lexus dealship and apparently they dont warranty it b/c its stuck because of the burnt disc. Something to do with that the burnt disc are thicker then the purchase ones.

They said i have to remove the stereo and manually take out the cd myself.

Anybody have these instructions? Its annoying having just radio =(

Perfection

Buy an iPod =D. I use one.

llamaboiz

How do they know its a burnt disk? How do you know its the burnt one thats stuck? You dont really know for sure do you? *wink wink* get it?

inxexisten

I use burnt CDS too and never had this problem...

Kurtz

iTrader: (1)

Not to mention the car -explicitly- supports burned CDs. The dealer is just trying to avoid work they're responsible for.

100plus

They wont repair it cause of a burned disc that cause a problem? Sounds like a pretty crappy excuse.

weesped

iTrader: (8)

ya... if u cant used burnt disks. why are mp3 cd's supported and advertised? thats pretty stupid

sykocus

iTrader: (1)

If using a burned cd's voids in the warranty it should say so somewhere in the manual. I'm pretty sure it doesn't, so make the dealer show you where.

nixxo

ok thanks guys i will pop by the dealer!


what happened was that i called the dealership and the service place said it doesnt carry warranty on burnt cds. i thought that was kinda stupid. But i will definitely check the manaul right now.

llamaboiz

No dont say anything, just say you have a problem with disks not changing and you'll like to bring in the car. Thats all. If they ask what kind of disks, just say i dunno its stuck...

nixxo

i just checked the manual and it doesnt say anything about no burnt cds. so i will bring it in tomorrow and complain the best i can. i wont say its burnt cds though.

CWS

Mine was replaced by the dealer in Austin, when it did basically the same thing - wouldn't work at all. They never even asked about what kind of disks. I don't know if Canada has the same kind of warranty as the U.S..

fdelement

iTrader: (1)

do you have those sticker labels on your burn CDs? according to lexus those may cause CDs getting stuck in the changer. Its best if you write on your CD directly than to paste the label on.

sykocus

iTrader: (1)

I don't know how different the Canadian manual is from the US, but on pg. 198 at the bottom of the US manual it says:
It goes on to say that playback may not be possible with all media, but how can playing a cd-r void the warranty if it's listed as a compatible media?

T4styPh0

iTrader: (2)

They're just lazy and will try to find any excuse not to do the work. There was something on here about aftermarket intake was the cause of some headlight issues, which IMO is completely irrelevant.