loaner car
loaner car
i just came back from the lexus dealership and im very dissapointed, cause my 350 been making weird thud noise everytime i run over a bump, it turn out the my "R/R shock is leaking" so it have insfficient fluid nad need to be replaced, i only have 1700 miles on it too
, i thought it was a lexus not a ford. anyway they told me that i can't get a loaner car cause im under 21. i thought that u only need to be at least 18 to be able to take out a loaner car does anyone knows anything about this? thanks in advance.
, i thought it was a lexus not a ford. anyway they told me that i can't get a loaner car cause im under 21. i thought that u only need to be at least 18 to be able to take out a loaner car does anyone knows anything about this? thanks in advance.
Pole Position
Joined: May 2007
Posts: 204
Likes: 0
From: Virginia
You have to be 21. Have your parents sign on the loaner, and use their car, let your parents drive the loaner.
Not hating at all, but 18 and an IS350? Must be nice!
But they are correct, no rental places rent out to under 21, so just have your parents do it.
Not hating at all, but 18 and an IS350? Must be nice!
But they are correct, no rental places rent out to under 21, so just have your parents do it.
ps: i love this feature the most, it make my car look really cool as i walk away and my windows start to roll up my itself.
Pole Position
Joined: May 2007
Posts: 204
Likes: 0
From: Virginia
Thats awesome. I may have to invest into that alarm just for the roll up. Doesn't hurt having a better security system anyways.
And sorry about the 18 thing, read it wrong, but yes under 21 they are not obligated to rent to you. They CAN, but this their decision. I suggest you drive your parents car and let them get a loaner.
And sorry about the 18 thing, read it wrong, but yes under 21 they are not obligated to rent to you. They CAN, but this their decision. I suggest you drive your parents car and let them get a loaner.
Yea, I was getting my brake TSB done and reserved a loaner also when I made an appt. I got there thinking that I was going to get one and they asked, how old are you? I said 19 and they said i'm sorry but I can't give you a loaner unless you're 21. Had to wait for 3 hours because they didn't have the brakes untile the truck came. The should've disclosed it on the phone!
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Lexus Champion
Joined: Sep 2006
Posts: 3,102
Likes: 8
From: Hill Country, TX
Doesn't matter if you are 'almost 21'. Close doesn't count. If you aren't 21 Lexus will not indemnify you against damage or loss. Think about it long and hard before deciding to break your agreement with Lexus. When you, or your mom, takes that loaner car you are agreeing that you won't drive it.
Last edited by Evitzee; Jun 26, 2007 at 10:42 AM.
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Lexus Test Driver
Joined: Dec 2006
Posts: 822
Likes: 1
From: CA
Yea, I was getting my brake TSB done and reserved a loaner also when I made an appt. I got there thinking that I was going to get one and they asked, how old are you? I said 19 and they said i'm sorry but I can't give you a loaner unless you're 21. Had to wait for 3 hours because they didn't have the brakes untile the truck came. The should've disclosed it on the phone!
Driver School Candidate
Joined: Dec 2006
Posts: 32
Likes: 0
From: ca
When I went in for a fix on my seat for noise, they gave me a broke down Ford Taurus and expected me to pay for all the expenses afterwards. That car broke down on my in the freeway, had to put in gas cause it only came with 1/4 of a tank. Made a crazy complain call to Lexus headquarters and now their refunding my money back plus a premium service coupon at any dealership. Still cant believe they gave me a Taurus when they had so many loaner Lexus' available.
When I went in for a fix on my seat for noise, they gave me a broke down Ford Taurus and expected me to pay for all the expenses afterwards. That car broke down on my in the freeway, had to put in gas cause it only came with 1/4 of a tank. Made a crazy complain call to Lexus headquarters and now their refunding my money back plus a premium service coupon at any dealership. Still cant believe they gave me a Taurus when they had so many loaner Lexus' available.
Pole Position
Joined: May 2007
Posts: 262
Likes: 0
From: BC
I had my RSX since I was 17 and then never denied me a loaner car from Acura... The only time they gave me an actual rental car was recently so I was over 21, but their own cars the loaned out to me from when I was 17.
Not sure about Lexus' policies, but I guess it doesn't apply to me anymore.
Not sure about Lexus' policies, but I guess it doesn't apply to me anymore.
CL Community Team
Joined: Dec 2005
Posts: 5,673
Likes: 331
From: NJ
I'll bet the age restriction is a requirement of the dealer's insurance policy. As to disclosure, every dealer I've ever patronized has required a photocopy of my driver's license before handing over the keys.
Quick question, my ID badge from work allows me to rent a car through any rental car agency even though I am under 25, will the Lexus dealer do the same? The less lazy side of me says call, but I'm at work so that isn't happening for a while.
Pole Position
Joined: Sep 2006
Posts: 239
Likes: 1
From: TX
Ya that pissed me off too... im 18 and when I went to get a loaner and was denied I had to drive two hours back in rush hour traffic because I had other appointments that day that I could not stay and wait for them to do the repairs!! It pissed me off soo much... you can buy a car at 18 from them but not drive their loaners... but next time im switching with my mom whos got GS 350 and she'll get the loaner and stuff while im driving her car 
Kinda of a good deal for me, but sucks for others who's parents cant switch with them >.< Just a big hassle...
Kinda of a good deal for me, but sucks for others who's parents cant switch with them >.< Just a big hassle...