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Dealer said NO !

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Old Jan 20, 2007 | 09:09 AM
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Default Dealer said NO !

I am at the dealer as we speak.... i asked the service dept to disable my DRLs and they said NO because its a safety issue. He claimed that people come here all the time for that but they can't do it. I told him he was crazy because DRLs are not mandatory in the US. They still refused to do it.

WTF!!!
Old Jan 20, 2007 | 09:16 AM
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I've read similar stories here before. The dealer is probably concerned about liability exposure. Try a different dealer.
Old Jan 20, 2007 | 09:39 AM
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I tried too and got rejected. Maybe you can bribe one of the techs.
Old Jan 20, 2007 | 09:44 AM
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Originally Posted by Got PSI
I am at the dealer as we speak.... i asked the service dept to disable my DRLs and they said NO because its a safety issue. He claimed that people come here all the time for that but they can't do it. I told him he was crazy because DRLs are not mandatory in the US. They still refused to do it.

WTF!!!
News flash !!!! The dealer doesn't have to cater to your request, whether it is legal or not. It is his call. Just as he doesn't have to paint your car orange if you so request, he doesn't have to turn off the DRL's if you ask. Unfortunately we live in a sue happy country, so who needs the hassle of getting your business sued by someone who gets hit by a Lexus where the DRL's were adjusted from the recommended Lexus setting?

Find another dealer who is not so concerned about exposing his business to the possibility of a lawsuit. I can sympathize with the dealer, there are just too many ambulance chasing lawyers out there.
Old Jan 20, 2007 | 09:48 AM
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Originally Posted by Hartawan
I tried too and got rejected. Maybe you can bribe one of the techs.
lol.....
Old Jan 20, 2007 | 09:52 AM
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The dealer in El Paso told me the same thing, and gave me a couple of other excuses afterwards, but finally I convinced them to do it
Old Jan 20, 2007 | 10:03 AM
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i think the best way to do it is when you get your lps settings set. they already have their computer attached to your car so it'll only take em a few seconds to go into the drl menu to disable it. and always ask the tech that's working on your car to do it, rather than the service advisor.
Old Jan 20, 2007 | 10:03 AM
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I wouldn't disable a safety feature either if I was the dealer. Why should they? There's really NO good reason to disable the DRLs anyway.
Old Jan 20, 2007 | 10:10 AM
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Originally Posted by Evitzee
News flash !!!! The dealer doesn't have to cater to your request, whether it is legal or not. It is his call. Just as he doesn't have to paint your car orange if you so request, he doesn't have to turn off the DRL's if you ask. Unfortunately we live in a sue happy country, so who needs the hassle of getting your business sued by someone who gets hit by a Lexus where the DRL's were adjusted from the recommended Lexus setting?

Find another dealer who is not so concerned about exposing his business to the possibility of a lawsuit. I can sympathize with the dealer, there are just too many ambulance chasing lawyers out there.



i agree with this........ it opens them up to litigation if you get hit, or something else related goes wrong.
Old Jan 20, 2007 | 10:15 AM
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Originally Posted by kilo6_one


i agree with this........ it opens them up to litigation if you get hit, or something else related goes wrong.
Don't they make you sign a waiver before they do it?
Old Jan 20, 2007 | 11:58 AM
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Originally Posted by Hartawan
Don't they make you sign a waiver before they do it?
I offered to sign a waiver releasing them from any liability in regards to turning the DRLs off. They still refused. Oh well!
Old Jan 20, 2007 | 12:07 PM
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it is similar to asking the dealer to disable your front passenger side airbag. can they do it? YES. will they do it? NO

its a liability issue, no more, no less
Old Jan 20, 2007 | 12:47 PM
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I also tried that here and servco lexus refused... so im thinking about just changing them to blue!

does anyone know what size bulb i need and where i can get a pair from?
Old Jan 20, 2007 | 03:00 PM
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well as i was getting in my car to leave, he came up to me and gave me his card. he told me to call him and to come in on a day that's not too busy. He said he'd do it for me. i HONESTLY thought that the drl disable option was part of the LPS that they do. ohh well.
Old Jan 20, 2007 | 03:48 PM
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Originally Posted by jjbodean
it is similar to asking the dealer to disable your front passenger side airbag. can they do it? YES. will they do it? NO

its a liability issue, no more, no less
No it isn't. DRLs are not required by law. SRS is, and disabling it is quite illegal without jumping through a bunch of hoops. Completely different issues. The dealer saying "We won't do it" has no legal grounds to refuse. It's their preference, period.



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